2021 Mercedes-Benz GLB-Class Consumer Reviews

4.6 out of 5 stars
5 reviews
MSRP Starting at
$38,050

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4 out of 5 stars

Compact SUV with Third Row and Modern Interior

Lichking, 12/20/2020
GLB 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 8AM)
13 of 13 people found this review helpful

Purchased the 2021 GLB because I was looking for a compact-sized SUV with third row seating for kids. The GLB also has a modern interior, I like the turbine-style air vents and the "surfboard" infotainment and instrument cluster. Despite what others have said about navigating the infotainment, I don't find it hard or cumbersome to use. However, one nuisance is having to scroll to the radio presets every now and then on the instrument display, sometimes it doesn't save the last setting. I also like the large panoramic sunroof although that's a $1500 option. The engine is peppy and the car is nimble (for an SUV) and has great class gas mileage. There are a few annoyances though: 1) The 2nd row seats don't fold all the way down IF the seats are moved to the front most position (the headrest hits the front seats), this makes it even more difficult to climb into the 3rd row; 2) Android Auto and Apply Carplay doesn't take up the full 10.25 inch infotainment screen, Google Maps only displays 7 inches. Hopefully Mercedes will update it to fill the screen. The GLB isn't very stylish, isn't very fast and performance-oriented, and it's not the most luxurious Mercedes; however it offers the perfect practicality. The only competitor is the Discovery Sport which is also a compact, luxury SUV with a third row.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Compact SUV with Third Row and Modern Interior

Lichking, 12/25/2020
GLB 250 4MATIC 4dr SUV AWD (2.0L 4cyl Turbo 8AM)
11 of 11 people found this review helpful

Purchased the 2021 GLB because I was looking for a compact-sized SUV with third row seating for kids. The GLB also has a modern interior, I like the turbine-style air vents and the "surfboard" infotainment and instrument cluster. Despite what others have said about navigating the infotainment, I don't find it hard or cumbersome to use. However, one nuisance is having to scroll to the radio presets every now and then on the instrument display, sometimes it doesn't save the last setting. I also like the large panoramic sunroof although that's a $1500 option. The engine is peppy and the car is nimble (for an SUV) and has great class gas mileage. There are a few annoyances though: 1) The 2nd row seats don't fold all the way down IF the seats are moved to the front most position (the headrest hits the front seats), this makes it even more difficult to climb into the 3rd row; 2) Android Auto and Apply Carplay doesn't take up the full 10.25 inch infotainment screen, Google Maps only displays 7 inches; 3) Fake air vents are tacky.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

A nice blend of space, tech and value

Astrod, 01/30/2021
GLB 250 4dr SUV (2.0L 4cyl Turbo 8AM)
10 of 10 people found this review helpful

As with any family, with an additional kid we had to upgrade from my coupe. We were searching for a SUV that had space for kids and a dog, provided the latest tech and was efficient enough for California gas prices. After doing a month of research, the GLB fit the badge very well. We liked the look and the interior tech. We have had it for a month now. The mileage is as advertised. Not the most performance oriented engine but it can be zippy enough. We got parking assist which is really for city driving and parking. Music system is decent. All this at a price for a loaded regular brand. It’s been a good ride so far.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

I LOVE IT !!!

Jmat, 02/25/2021
GLB 250 4dr SUV (2.0L 4cyl Turbo 8AM)
8 of 9 people found this review helpful

This car/SUV is the perfect combination of space and size

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5 out of 5 stars

Best suv Mercedes has ever made!

John, 02/08/2021
GLB 250 4dr SUV (2.0L 4cyl Turbo 8AM)
10 of 12 people found this review helpful

The perfect all-rounder for families. Mercedes has clearly made a mistake in setting in the appropriate pricing policy, since it had to slot it between Gla and Glc. I am a car engineer and I have to say that despite being based on a smaller platform the Glb should definitely cost at least 10 grant more than the Glc. Get one before prices skyrocket!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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