Used 2011 Mercedes-Benz GL-Class Consumer Reviews
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We have a limited number of reviews for the 2011 GL-Class, so we've included reviews for other years of the GL-Class since its last redesign.
Love/Hate Heartbreak
Schaffs04, 06/08/2016
updated 12/11/2017
2011 Mercedes-Benz GL-Class GL450 4MATIC 4dr SUV AWD (4.7L 8cyl 7A)
97 of 101 people found this review helpful
The GL was a dream come true for me at the beginning. One owner, 2011 GL450 with a clean carfax and good looking maintenance history. Purchased from an MB dealer in April 2015. On the upside it was incredibly comfortable, fast, elegant, and as capable of hauling 6 adults in comfort to dinner as it was pulling a trailer with 3 tons of rock. When it was right, it was a thing to behold. When it went wrong, as it often did, it was like getting kicked in the gut. In 12 months and 20k miles: *Front Airmatic failure: $2,450 to repair *Primary and Secondary Battery Failures: $550 to repair *Blown underhood fuse panel: $450 to repair. *Standard maintenance for the year: $800, and that was skipping the spark plugs due at 60k which would have been another $600. Insult to injury was the depreciation in just one year: close to 40%. It has gone away and I am back to a nice, reliable, Japanese Infiniti. No need for 7 passenger so I also downsized. The only way this truck makes sense is if you can either do the work yourself, or have no worries about significant unexpected repairs. Wanted one for 25 years and after a year with the Benz, I suggest if you want a 7 passenger SUV that can tow, save yourself the heart wrenching experience of a GL and buy a GMC Yukon or Lexus LX570.
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A Diesel All the Way
Sawjai, 10/16/2010
2010 Mercedes-Benz GL-Class GL350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
25 of 25 people found this review helpful
Have taken vehicle on two long haul trips. One to Vancouver and one to LA and averaged over 25 mpg. The 600 mile range at least for me is more like 700 to 800 miles when driving less aggressively. LA trip hauled enough stuff for 4 adults and a newborn and everyone was comfortable. I wish that the rear two rows had legroom adjustments, but there is still a lot for a 3 row SUV. Power is excellent for passing, could use more off the line go power. The brakes have an initial feel of mush, but the stopping power is excellent. Saved me a few times, but didn't save the guy that rear-ended me. Built like a tank, little to no damage to my vehicle bumper, but totaled front panel of rear car.
Mercedesnot the quality people have come to expect
cmnrs4, 05/19/2015
updated 11/21/2017
2010 Mercedes-Benz GL-Class GL350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
52 of 54 people found this review helpful
Need a SUV that would carry all 6 people for the many road trips and small trips we take together. It also had to be nice enough for my wife to drive by herself with decent gas mileage. I wanted this car for these reasons: - 7 passenger seating - luxury amenities - AWD - gas mileage - reliability & quality - storage space The GL delivered on some of these but missed BIG on the these items: quality and reliability. Had a PPI done Had this car for 1 year and 3 months, it was in the shop almost every other month. Numerous issues: - oil leaks - stalled and stop running (would not restart, needed tow) - when using cruise control, car enter "limit mode" - COST OF REPAIRS!
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Nice, but costly to maintain
Abraham, 03/19/2016
updated 09/23/2016
2011 Mercedes-Benz GL-Class GL350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
41 of 43 people found this review helpful
The performance of my GL350 is unacceptable at any level of quality standards. The Oil Cooler, AdBlu Heater, and GPS unit have all failed, within 5-8 thousand miles of the warranty. The costs to fix all these items are > 10% of the original purchase price of the car, at >$7,000. No one would offer that this performance meets or exceeds the most basic expectations. While MB national and local discounts were offered and accepted (20% off), I told the MB national representative, Andrea D., Case Manager, [contact info removed] that I doubted if that discount was near the profit margins enjoyed by MB on parts and labor, making the ENTIRE cost remediation of these issues on my shoulders. We didn’t SHARE the remediation, I paid for it ALL. I’ve purchased 4 Mercedes since 2008…I’ll not be an eager return MB buyer for my next auto… UPDATE - (9/16) Since this above, I've had the motor on the autolift tailgate fail and need to be replaced. Another $500 down the drain...
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Continuous Costly Maintenance
Ken, 03/25/2016
2011 Mercedes-Benz GL-Class GL350 BlueTEC 4dr SUV AWD (3.0L 6cyl Turbodiesel 7A)
29 of 30 people found this review helpful
Here is a list of repairs on our GL350, 2011: 1. Fuel system changed, fuel rail, high pressure fuel pump, all 6 fuel injectors $600 each in part, total cost > $5000. 2. AdBlue preheater, $1300 part, total $2100 3. Pending issues, oil cooler seal leak, estimate $2800, part and labor 4. Pending issues, cold start rattling noise; most likely due to timing chain stretch MUST buy extended warranty if you still want this car. Highly recommend to wait until next business management change at corporate level to bring back their quality products. Currently, it's way below acceptable standard of practicing good business.
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