2010 Mercedes-Benz E-Class Consumer Review: 1st year in the shop over 2 mo

2010 Mercedes-Benz E-Class - Consumer Review

Average Consumer Rating

114 Total Reviews

All Models

Build Quality
Reliability Value
15 of 25 people found this review helpful
1st year in the shop over 2 months
By sk25 on


2010 Mercedes-Benz E-Class E350 4dr Sedan (3.5L 6cyl 7A)


I have had a BMW, Lexus and really liked the 2010 E350...so I purchased a CPO one.
And that is where the nightmare began.
The navigation system randomly freezes, the stereo system/phone system is on but no sound.
MB says its the software...hmmm but cannot be the hw according them them.
The rear bumper was literally not fitting in properly...they said that happens??
WOW ok.
The rear passenger door was not aligned with the car...they said that happens with time!
The window would open on its own...they replaced the window, and said...its fixed...but it was not, they finally changed the motor and now its fixed. Worst experience I can imagine!
Perhaps a Yugo would be better!?!

Best Features

That it works in order for a month at a time, but then something else goes wrong.

Worst Features

Lets not have the bumper fall out of alignment with the body of the vehicle! Ensure the windows dont open on their own. Fix the hardware and stop saying its a sw issue. Improve your customer service. When I called M-Benz of North America...they line is that what the warranty is for. So you sold me a warranty on a nightmare of a car. I will go back to Lexus. After 1 year this car has been to the dealer no less than 6 times, and is currently there...week 4 now (they called to say it was ready) but when I came to pick it up the issues were not corrected. Called M-Benz customer retention manager on Tues...still no response. Its been a horrible experience!
Recommend (15) (10)

Are you the author of this review?

Update Your Review
Report it
Comments (1) Post a Comment
By nl400hpplease
on 03/09/13 07:48 AM (PST)

I've got news for you- that car was in a wreck. All of those problems- the window, the bumper, the door, are all sure signs. You need to investigate further.

Report it
Post a Comment

You must be signed in to post a comment.


Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display

Write Consumer Reviews

Write Consumer Reviews

Write a review and rate your own car.