Mercedes should be ashamed of their internal build quality
written on 09-29-2011
First, the engine, and ride have been great, but the internal comfort features on this $60K have been terrible. 4 front cup holders replaced @$80 each Keyless go doors dont' work and need repair and redesign Replaced thee rear DOOR latch on the right passenger side so my daughter could get out of the vehicle $685!. Rear sunscreen not functioning (MB are notorious for this problem, yet the still don't have a better design from Bosch). First and Last MB. I bought the car for my wife who always wanted one, but never again. Toyota's are much bettter built. As a person of German heritage, I am ashamed at this vehicle! Embarrassment to not stand behind these problems out of warranty
Generally, it is an "OK" vehicle. Having said that, "OK" is not good enough for a MB vehicle. Based on the brand and the price, I am very disappointed in both my MBs. Our E-Class had to have a part in the heater replaced, which was several hundred dollars. That repair was shortly followed by the front suspension wearing out, which cost a couple thousand dollars. All these repairs were needed prior to 80,000 miles. I wouldn't expect these type of issues from "any" high end luxury vehicle, much less a Mercedes. The seats are extremely firm, liken to sitting on a cinder block. We also own a ML, which has spent most of it's life in the garage, costing us thousands of dollars.
The car has been in the service department to replace control unit for radio. Problem continued and another electrical part was the problem. Cost to repair is excessive. Also the remote door locks failed and a sensor for hood latch failed. Fun car to drive when it it not in repair shop.