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Used 2002 Mercedes-Benz CL-Class Consumer Reviews

4.6 out of 5 stars
34 reviews
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We have a limited number of reviews for the 2002 CL-Class, so we've included reviews for other years of the CL-Class since its last redesign.

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Pros
Cons
5 out of 5 stars

great bang for the buck

Justin in Jacksonville, FL, 10/14/2016
updated 04/24/2017
2002 Mercedes-Benz CL-Class CL500 2dr Coupe (5.0L 8cyl 5A)
61 of 65 people found this review helpful

I own 2002 Mercedes cl 500. Amazingly in-expensive car to own and maintain. Oil changes are easy as filter is on top engine and 10 Qts full synthetic oil and syn filter are $60 at Walmart. Use a full syn filter with syn oil they are only few dollars more and Mercedes says u can go 10,000 miles (I do 8,000). 5 star overall rating based on owning for 14 years. 3 most important things on these cars. 1). Do a pressure check at the cylinders to make sure car has good engines pressure. Can be done for free at autozone by getting loaner tool replace 1 spark plug with a screw in pressure check monitor. That will tell you if main engine seals are good. Look up what good pressure is based on your model. That will tell u a lot about if internal engine is in great, good or poor condition. The better the pressure the less likely you be replacing expensive engine seals in the near future. Mine have never been replaced in 14 yrs runs great! 2) Transmission problems can be easily avoided by changing the transmission oil, large rubber pan gasket under car, transmission filter and magnet in bottom of oil pan. You can do yourself but since there is not a dipstick for transmission fluid, I had dealer do. If u by all the supplies from Mercedes and then pay them the labor rate to do...it cost $100 parts and $160 labor. If you don't buy parts first they will markup parts and cost you double price. Don't let them tell u they will suck out fluid and replace with new fluid only. On older cars, the 18 in rubber gasket on bottom transmission pan can dryrot so insist they drop the pan and replace gasket, magnet (catches any metal fragments in fluid) and filter all on located under pan. You will never have to do again for lifetime of vehicle and if your buying a used one woth the piece of mind. 3) Hydraulic Suspension System. Amazing ride, only problem I have ever had was blew 2 lines out both within a few weeks when car was 12 years old. The car has 2 large "softball looking" hydraulic accumulator suspension system balls which contain nitrogen gas to regulate the suspension system pressure. On older cars the thin membrane in the accumulators fails and will over pressurize the system. Replace both of these balls if cars more than 10 years old they are about $180 ea.... this is great preventive maintenance. Cost $600 total for parts and labor..that was 3 years ago no problems since then. Other than that I am at 140,000 miles and 14 years in this car and no problems...love this car and get compliments daily on it. on older models, replace front grill with newer looking aftermarket one. I have black car and did all chrome one to match chrome wheels that will make car look 10 years newer.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4.75 out of 5 stars

Head Turning Style and Mercedes Quality

BenzOwner, 10/09/2010
2001 Mercedes-Benz CL-Class CL500 2dr Coupe (5.0L 8cyl 5A)
14 of 14 people found this review helpful

Purchased this car from Park Place Bedford,TX. I had always wanted a Benz, saw this one and fell in love. This car is in tip top shape in every way. It looks brand new inside and out, and my purchase and service experiences have been the best. This dealership treats you like royalty in every way! (Thanks Brian) I do wish the fuel economy was better, but with power and performance like no other its better than expected. Sound system is top notch, and all the options are user friendly. This care is impressive in every way. Mercedes was way ahead of its time when they built this dream machine!

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5 out of 5 stars

Mercedes Extreme

gohome, 11/10/2002
2002 Mercedes-Benz CL-Class CL55 AMG 2dr Coupe (5.4L 8cyl 5A)
10 of 10 people found this review helpful

This is the best car

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3.75 out of 5 stars

Don't Do It !!!

Ian Bourne, 08/20/2009
2001 Mercedes-Benz CL-Class CL600 2dr Coupe (5.8L 12cyl 5A)
9 of 9 people found this review helpful

I bought this car in 2003 and kept it 5 years. It was $118 new, I paid $66k, I sold it in late 2008 for $19,500. Is that a clue ? Great looking , great driving and the absolute worst reliability. Mostly electronics, although the trunk brake light popped off when my wife closed the lid gently. the V-12 side emblem broke it's plastic self off twice while I gently washed it. The car developed oil leaks, my " Nice People, Nice cars dealer " quoted $9,200 for that. Suspensions tend to collapse also I was told. When we sold it it only had 42k miles on the clock. Oh, We also replaced a computer fuel feed unit, $1,400. You'll fall in love but be ready for an expensive divorce !!!

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4.38 out of 5 stars

Black/Java CL 500

Dr GMF, 03/07/2004
2002 Mercedes-Benz CL-Class CL500 2dr Coupe (5.0L 8cyl 5A)
8 of 8 people found this review helpful

Replacing passenger door electric window motor has been frustrating. Dealer service cut the leather then they broke every speaker grill (3) at the next three appointments. They replaced damaged wood trim on door and seat function panel. Always delivered car with grease spots everywhere they touched it and really did not care. Finally the center console split in half and needed replacement. Strange vibrations from wheels in the mornings that the dealer blames on low battery charge? The paasenger door is still not right but no body including MB cares.

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