2002 Mercedes-Benz C-Class Consumer Review: Good looking, horrendous quali

2002 Mercedes-Benz C-Class - Consumer Review

Average Consumer Rating

321 Total Reviews

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Build Quality
Reliability Value
Good looking, horrendous quality
By KenS on


2002 Mercedes-Benz C-Class C320 4dr Sedan (3.2L 6cyl 5A)


Quick, responsive, fun to drive fast or
slow. Lots of wow factor for passengers
(voice command, navigation). Integrated
phone is very handy. Great dealership
and service, too bad I am there all the
time. What have I had replaced in the
past year? Keys (5 times), floor mats,
purge valve, a/c controls, voice command
(3 times), rear seat belts, drive train
shudders, pneumatic seat pump, phone,
shifter trim, washer/turn signal stalk
(3 times), washer pump (4 times), cd
changer, driver seat frame, seat memory,
mildew, outside mirror malfunction.

Best Features

Integrated phone, navigation system, xenon headlights. Flexible service.

Worst Features

Reliability is killing Mercedes, this car included. It breaks all time. What should they do? Improve quality control. Allow a greater range of cell phones to work in the car (currently limited to one). More front seat room.
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