2010 Mazdaspeed 3: Service at 7,500 Miles
March 12, 2010
As Erin mentioned our 2010 Mazdaspeed 3 recently came due for its first service. We anticipated the 7,500-mile interval to set us back about 65 bucks. This visit includes an oil and filter change, tire rotation and various visual inspections.
We called Long Beach Mazda to schedule an appointment and nobody picked up. The operator directed us to the service department twice and the phone just kept ringing. So we just showed up without an appointment. An advisor approached us immediately, wrote us up and told us the car would be ready in about an hour.
He wasn't kidding. In about an hour our phone rang, "Sir, your car is ready for pick up." Before we could finish paying the cashier our car was pulled around to the service drive. It was a very pleasant dealer experience. By the looks of things, business wasn't exactly hopping. But less business meant more customer service in this case. I'll take that every time.
Total Cost: $41.60
Days Out of Service: None
Mike Schmidt, Vehicle Testing Manager @ 8,685 miles