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Used 2020 Mazda CX-5 Consumer Reviews

4.5 out of 5 stars
106 reviews

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5 out of 5 stars

Loved it. Bought it

Liz, 01/19/2021
2020 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
0 of 0 people found this review helpful

First thing was how smooth the ride, the comfortable leather seats. Next was how much fun to drive and lastly the stylish look.

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5 out of 5 stars

Fantastic car

ST, 01/30/2021
2020 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

Had a Subaru Outback 2019 top of the line. Great car, but zero fun factor. Traded it for CX 5 signature. Could definitely tell that Mazda is more premium built and finish even though Subaru was great. Mazda is drivers car. Simple layout, sporty feel and blast to drive. If you go easy on a gas pedal can get very respectable gas mileage. By the way Mazda took first place on reliability taken over Toyota and Lexus. Best price and value car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great ride and greet look

MichaelJP, 02/12/2021
2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

We were attracted to the Mazda CX 5 because of the reliability rating and owner’s satisfaction notes on Comsumer Reports. After purchasing, we like the stable and quiet ride, all the safety features, and interior design.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Zoom Zoom

Michelle Zeamer, 06/11/2021
2020 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
0 of 0 people found this review helpful

Love this car. I wanted a zippy car but I like to sit up higher. This car/SUV has both. It is fun to drive. Can’t wait to go on a long road trip.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
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5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

I'm a Mazda Man now...

Keystone Mazda Man, 08/04/2021
updated 08/06/2024
2020 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
0 of 0 people found this review helpful

Superior ride at an affordable price. The quality of this vehicle is readily apparent from the moment you slide into the drivers seat. The interior finish is similar to that of an Audi or BMW. The seats are comfortable and the settings adjust nice and easy. The dash is well appointed with dials, etc. within easy reach. The intuitive cruise control is a favorite attribute of this vehicle. This SUV handles really well on the road, from rough surfaces and around curves to highway driving and in adverse weather conditions. This is one quiet ride. Although the cargo area is a bit smaller than the Rogue and CRV, it is still plenty big enough for me. The 4 cylinder engine is adequate and transmission is smooooth. Frankly, I just plain love driving this vehicle.

Safety
5 out of 5 stars
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4 out of 5 stars
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5 out of 5 stars
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4 out of 5 stars

Best in it's class

Joe N., 09/28/2021
2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

The Mazda CX-5 Grand Touring Reserve is by far the best option of any mid-sized SUV. It has all the safety features like blind spot monitoring, lane assist, backup monitoring. Plus it has all the luxury items you want in it's heated AND cooled driver/passenger seats, power driver/passenger seats, heat rear seats, auto climate control. But, best of all, it has one of the best heads-up display out for a vehicle under 50K. You get the turbo engine with the Grand Touring Reserve and Signature models. Very fun to drive. It has really nice LED headlights and tail lights. The info system is a bit lagging behind the competition but the Bose sound system makes up for that. Compare the Mazda CX-5 Grand Touring Reserve or Signature to BMW X3, Alpha Romeo STELVO, Lincoln Corsair and any of the Lexus's and you get more features, better ride, and just as good looking for thousands less in the CX-5. In my opinion, only the Lincoln Corsair is worth the extra 10-15K. Only reason for not giving a 5 star is the infor system. I don't know why Mazda didn't put the same system as the CX-30 in the 2020 models of the CX lineup.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
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Interior
4 out of 5 stars
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5 out of 5 stars
Reliability
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Value
5 out of 5 stars
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4 out of 5 stars

Red 2020- Mazda CX5 Signature

New Jersey Mazda Owner, 02/09/2023
updated 05/25/2023
2020 Mazda CX-5 Signature 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

May 24, 2023 Update: CX-5 continues to perform like a champ which at the end of the day is why I bought her. However, 3 things really bother me about the car. The key fob apparatus is awful. As discussed in many forums, the audio system is extremely dated. The small gas tank has be at the gas station constantly. If these three items are critical to you, I would strongly urge you to dig into them, prior to buying this vehicle. I'm not sure I would knowing what I know today. I purchased a red, 2020 CX-5 Signature last month with about 32k miles on her.....I was in the market for a Grand Touring Reserve but this bubbled up, and at the right price I grabbed her. I live in New Jersey and since then the Mrs. and I have gone round trip to Philadelphia (200 Miles), r/t to Holy Cross in Massachusetts (400 Miles) and r/t to Providence (400 Miles). The car is basically what I expected and why I bought it. First off, it looks fabulous, doesn't it? The reason for the purchase was the performance, and this car has it. I could probably get 30mpg if I really babied her at 55-60 mph, but who wants to do that....seems like I am getting 25 to 27. People have commented that the front seats are too confining, but I am an average to above average guy, and I do not have a problem with it. As many reviews point out the technology/audio system really sucks. I cannot believe they put it in such a great vehicle, but again, not why I bought it. I plan to keep it for a while, and maybe ultimately sell it to one of our kids, who trust me will be happy to have it based on how we maintain our vehicles. So far so good....

Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Everything I wanted and more.

Andre', 06/17/2022
2020 Mazda CX-5 Touring 4dr SUV (2.5L 4cyl 6A)
0 of 0 people found this review helpful

Everyday I learn something new about my CX-5. Features that I haven't had time to read about just simple appear when I touch a button or say what is that I wonder. Thank you so much for your advice, it truly was an assure opinion that I was so happy to hear and you were dead on.

Safety
4 out of 5 stars
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Performance
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5 out of 5 stars

Nice car

Charlene, 04/28/2022
2020 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
0 of 0 people found this review helpful

It was better than expected. Were able to purchase 3 yr. Bumper to bumper warranty.

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4 out of 5 stars

Great Car with Great Features

Skeeto 5000, 02/04/2022
2020 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
0 of 0 people found this review helpful

I purchased the Touring model with the Touring Preferred package (Auto Lift Gate, Bose Sound System and Moonroof) For an average family of four, this car is perfect. Style, performance, room and features that really make you happy to drive the car. The seating is very comfortable and my kids really dig the car (bonus!). Bose sound is fantastic, styling is top end. The engine isn't a rocket, but it works just fine. Drop it into Sport mode if you want to rev it a bit, and you'll be satisfied.

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