2014 Mazda CX-5 Consumer Review: A wonderful small SUV----and s

2014 Mazda CX-5 - Consumer Review

Average Consumer Rating

100 Total Reviews

Grand Touring 4dr SUV (2.5L 4-cyl. 6-speed Automatic)

10 of 22 people found this review helpful
A wonderful small SUV----and still is after 36000
By gc666 on


2014 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)


originally looking at CX9. Dealer said best hoped for mileage would be 22-24.
Needed better. Bought this 2014 as a certified preowned, 6 mos old, 11000 miles. it is the Grand Touring with 2.5 engine.
plenty of power, smooth running, smooth shifting, and best of all great mileage. I was used to a tdi Jetta getting 49 mph. Mazda estimates this engine at 30 combined and 35 highway.
that is exactly what I am getting; and actually closer to 36. I couldn't be happier. Interior room much larger than I had expected. I can carry 4 golf bags and their owners with comfort.
Here is an update after 18 months of ownership and 36,000 additional all-around miles.
It is still a wonderful small SUV. Combined mileage hovers around 28; long freeway only drives around 34.
I dropped overall rating for these reasons:

Performance: unlike my previous Jetta that still had original brakes after 250,000 miles, i replaced the mazda brakes at 38,000. Let's see how long the aftermarket pads last compared to the factory.

Comfort: Still very comfortable. However, when exiting the drivers side, my shoe will occasionally get hooked on the plastic console shroud that extends down alongside the accelerator and runs back to the seat. it hasn't been an issue with moving from the pedal to the brake, yet. Of course, my feet are big. But i dropped a star on the rating for this issue.

Interior: Dropped a star here because of material quality. The carpet is cheap. it is as if they took a sheet of flexible plastic, heated it and dropped short fiber on it. There is no pile at all. Dirt and grit adheres to these little fibers and is hard to vacuum.

Safety: Dropped a star due to the visibility. i know all the small SUVs suffer here. Thank goodness for the blindside radar, because it is hard to see vehicles in the blind spot. And the front A Pillars are so large that they restrict to the front left and right.

Entertainment: Dropped a star here. You pay extra for the Bose, but it sounds no better than my old stock Jetta system. And 100 miles past the 36,000 warranty the separate bluetooth amp went out. Dealer wanted $800 to repair. After my complaint to the Manufacturer, they settled on $80.

Reliability: I dropped a star here due to the dealer support. They could have settled the bluetooth amp issue but chose not to, and my biggest gripe is the constant oversell for service items.

Value: Still high. A fantastic SUV with low maintenance and high fuel mileage.

Overall, i dropped it a star. But i would buy it again.

Best Features

  • Acceleration
  • Road holding
  • Shifting
  • Rear seats
  • Noise and vibration
  • Front seats
  • Ride comfort
  • Instrumentation
  • Cargo storage
  • Logic of controls
  • Interior design
  • Rain snow traction
  • Headlights
  • Parking aids
  • Climate control
  • Usb ports
  • Bluetooth
  • Repair frequency
  • Engine
  • Transmission
  • Fuel economy
  • Maintenance cost

Worst Features

  • Quality of materials
  • Outward visibility
  • Entertainment
  • Dealership support

Recommend (10) (12)

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