I Rate my Car Excellent in every respect except one . You are not informed whether your destination is approaching on the right or left when you input an address using a Home Computer(eDestination)or you use the Destination Assist feature.
This is not only annoying but could be dangerous for obvious reasons.
I recently traded my 2008 Lexus ES350 for a 2012 450RX Hybrid.
What a HUGE mistake!
The estimated mileage on the sticker is NO WHERE close to what the vehicle actually gets.
I paid a premium to get a Hybrid and I'm getting 22-23 average miles per gallon! My ES 350 got 32 MPG average.
Lexus has really disappointed me with this false interpretation of Hybrid performance.
I asked my dealer (Lexus of Tampa Bay) today what I could do.
They said to call Lexus.
What a joke.
I'm a repeat customer that has referred several buyers to this dealership and they blew me off?
I sincerely hope that taking the time to post this review will sufficiently warn others.
Integrity of cabin compromised -- unsure if due to post-earthquake radioactive stuff or use of cosmoline.
Lexus denies use of cosmoline, but service dept at dealer claimed this toxic substance was used; noxious fumes.
Dealership would not test under similar circumstances. My wife and child ill; returned car within month with $5000 penalty.
Dealer wanted to help, but Lexus company uncooperative.
Lexus left me no alternative -- I shall now consider Federal and state regulatory authorities, litigation.
In unlikely case Lexus stands behind product, I will update.
But Lexus corporate was bureaucratic.
Dealership had changed story many times -- such as - -that noxious fumes would burn off
The buying experience was great. Other brands could learn from Lexus and how they treat their customers. . The mileage on the vehicle is as advertised. The ride is smooth and quiet. It is a great road trip vehicle. The Enform system is great! So why isn't the vehicle excellent? The navigation/audio system is 2nd rate. In a vehicle that costs this much money the sound/navigation system should be outstanding.