Skip to main content

2023 Kia Sportage Consumer Reviews

3.7 out of 5 stars
86 reviews

Pricing

Edmunds suggests you pay
$26,081
10 for sale near you
1...

Trending topics in reviews

Pros
Cons
1 out of 5 stars

serious engine problems

Becca, 08/21/2022
2023 Kia Sportage X-Pro 4dr SUV AWD (2.5L 4cyl 8A)
135 of 139 people found this review helpful

Less than 60 days after buying the car the transmission slips and now my check engine light flashes, making it not drivable. It has already been taken to Kia once and I was told it needed a “software update”. They give it back and 2 days later we’re right back where we started. This has been a nightmare and I will never buy a Kia again.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
Report Abuse

1 out of 5 stars

Major Safety Issues with New 2023 Kia Sportage

Matt Anderson, 06/19/2023
2023 Kia Sportage X-Line 4dr SUV AWD (2.5L 4cyl 8A)
40 of 41 people found this review helpful

I bought a new 2023 Kia Sportage in October 2022. With only 5,127 miles on the car, there have already been two recalls and we have a major issue that the service center near us has been working on for two weeks. Working with Kia’s techs and the US Tech Line has been atrocious. For the past few months, we’ve had an issue with the car where it intermittently decides that the buttons for the Infotainment will not work, the rear view camera will not work, the AC/heat will not work, the defoggers will not work, and the lane assist and side collision warning system will not work. The car has been to the dealership twice for this issue (once on May 19th and the second time on June 5th… today is June 19th and it’s still in the shop for that second visit). The dealership has not been able to figure out the issue and the Tech Line has taken 3-5 days to respond to the dealership to troubleshoot the issue each time that the dealership contacts the Kia Tech Line. I have not been able to get updates from the dealership or through the Kia Service number and they refuse to provide me with a loaner vehicle or an expected completion date for the work being performed. Stay away from buying a Kia. They tout how great the warranty is, but warranty repairs have been slow and Kia will not provide updates.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
1 out of 5 stars

Brand new car in the shop for a month and counting

Replace my car, 09/10/2022
2023 Kia Sportage LX 4dr SUV (2.5L 4cyl 8A)
166 of 175 people found this review helpful

If there was a way to give this car a big fat zero stars, I would. Had it for 6 weeks and when my daughter was driving it on the freeway, it started decelarating to 30 mph! An incredibly dangerous scenario. We brought it in to the dealership and they checked the codes. They said nothing showed up and that we needed to put a few more miles on it before they could tell whats wrong. Well, we listened to them and took it back. Later that night, 45 minutes from home, it happened again. Called Kia roadside service and they estimated a 120-150 minute wait! On a dark deserted road! Thankfully, I kept my AAA membership, even after Kia blew hot smoke up my a** to get their roadside because it was so great, blah blah blah. They were there in less than an hour and I didn't even have to wait with the car. This time the new car was towed back to the dealership! 1 month later, lots of phone calls, renting cars which they will only partially cover...$44/day! Have they seen the rental prices lately?? Just spoke with them and they still have no idea. Time to do the right thing and replace this lemon. I am done!!

Report Abuse

1 out of 5 stars

Shaking Don’t buy

Rocco , 06/30/2022
2023 Kia Sportage X-Line 4dr SUV AWD (2.5L 4cyl 8A)
171 of 182 people found this review helpful

I’m so disappointed. After owning a VW suv for 3 years (which was perfect) but we decided to buy something different. So we looked at Kia. We wanted a 2023 but there was only one dealer within 30 miles that had 1 we drove it & loved the style amenities & price. We thought that the Kia is supposed to be great quality & price, but we never owned a Kia and hoped it would be fine. Unfortunately, it’s been a nightmare. We purchased it 2 months ago and it’s been in the shop ever since! We discovered that it was shaking so bad you could feel it in the wheel & seats! Thinking it could be a safety issue we brought it right back. I was hoping it was an easy fix, perhaps the tires weren’t balanced properly or the rim was messed up. It wasn’t any of that. The service manager is great and as frustrated as I am, but he can’t figure out what’s wrong. Like others on here, he’s waiting for the Kia field rep to come in to solve the problem. Kia has been absolutely horrible in working with us. After they created a claim nothing has happened, other than the obligatory “we will let you know when we have an answer”. Really? It’s a 2023 & new style, so you would think that Kia would be all over it due to bad reviews. At this point I just want our money back, so we can be done with Kia. BTW - what they did discover was every new 2023 has the same issue and no fix is in sight. So make a different choice because this isn’t normal.

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
Report Abuse

2 out of 5 stars

The trouble within

Nothappy , 04/29/2022
2023 Kia Sportage SX-Prestige 4dr SUV AWD (2.5L 4cyl 8A)
135 of 146 people found this review helpful

Bought the 2023 Kia Sportage with less than 40 miles on it. The dealership was great and we love the vehicle. I had it for less than 2 weeks (1,300 miles) when the engine/transmission made an awful noise and threw a transmission error code. The dealership still has the vehicle trying to figure out how to fix it, but because it’s so new they have to wait for guidance from the engineers in California, we live on the other side of the country. This has been a frustrating process. I would stay clear until Kia works out all their issues with this new design.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
Report Abuse
1...
Items per page:
5