2012 Kia Sportage Consumer Review: Disappointing bells & whistles

2012 Kia Sportage - Consumer Review

Average Consumer Rating

41 Total Reviews

EX 4dr SUV (2.4L 4-cyl. AWD 6-speed Automatic)

Build Quality
Reliability Value
3 of 3 people found this review helpful
Disappointing bells & whistles; nice ride though
By freshlife51 on


2012 Kia Sportage EX 4dr SUV AWD (2.4L 4cyl 6A)


1 year & over 18k miles into ownership of EX w/ AWD: paid the premium for navigation & phone handsfree; 6 wks after purchase it stopped uploading phone contacts (so now it's NOT "handsfree"); 9 months later it wiped out navigation address book for no apparent reason. Kia service claims compatibility issue w/world's most popular phone (iPhone)--but my hubby's 10 yr old Audi can link up to it! & they can't explain/fix the nav address book problem.
Initial mpg was ABYSMAL, improved steadily after break-in period. Great on highway: smooth, firm ride, 26 mpg on a long trip @ consistent speeds; 17-19 mpg city. Feels unstable on curves at moderate speeds, like car's not heavy enough to grip road.

Best Features

Navigation is about 96% accurate and very handy. Cooled driver seat is a God-send! Audio bluetooth streaming from ipod is consistent. Visibility is poor, so the backup camera is a must, and works well-- great wide-angle field of view. Auto lights staying on for a while after I exit the vehicle is helpful at night. And the highway ride is a pleasure: smooth, with great acceleration.

Worst Features

Kia needs to hire a couple of people to keep up with popular smartphones' updates to ensure handsfree compatibility beyond the first few weeks after purchase of vehicle-- like, at least every 3 months. At the EX level of trim, the PASSENGER seat should also have cooling & electric adjustments (the owner of the car is not always the one driving on long trips!!). Finally, better quality control on electronic components (phone, navigation), and better education of service personnel so owners don't have to hear "We don't know! We don't understand why!" so often.
Recommend (3) (0)

Are you the author of this review?

Update Your Review
Report it
Comments (0) Post a Comment
Post a Comment

You must be signed in to post a comment.


Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display

Write Consumer Reviews

Write Consumer Reviews

Write a review and rate your own car.