2015 Jeep Renegade Trailhawk: First Service Comes Early
by Reese Counts, Vehicle Testing Assistant on January 7, 2016
Just in time for the holidays, the Engine Oil Life Low notification appeared on our long-term 2015 Jeep Renegade Trailhawk. The notification appeared at around the 7,500-mile mark, and with the Jeep set to leave on road-trip duty, I only had a couple of days to get it in for its first service.
Initially, we tried to drop off the Renegade on the way into work. Unfortunately, the first dealer we tried was so busy that we couldn't get an appointment until after the New Year.
Defeated, I looked around for other dealers in the Los Angeles area. Alhambra Chrysler Dodge Jeep Ram, the dealer where we purchased our Renegade, is about five miles from my home. They also had an appointment available for 9:00 a.m. the next morning.
I dropped the Renegade and was given an estimate of two hours, a fairly typical duration for a first service, in my experience. Because we purchased the Renegade from this dealer, all of the car's info was already in their system and I only needed to provide my name and phone number.
This is also when the service advisor informed me that the 2.4-liter engine in our Trailhawk model required more expensive synthetic oil.
A little more than two hours later, I was back at the dealer. Unfortunately, the service advisor who called me 15 minutes earlier was nowhere to be found, causing about a 10-minute delay while another advisor had to pull up the file and close out the transaction.
All in all, it was a mostly painless experience.
Total Cost: $145.36
Total Days out of Service: None
Reese Counts, Vehicle Testing Assistant @ 7,590 miles