First off I love the Jeep Grand Cherokee brand. I had a 2003 and I decided to upgrade to a 2018. I was impressed by the upgrades, but that didn't last when about a week or two later I got an engine light on. Just before that the radio and navigation system shut down while driving without prompting. The SUV shut down after remote starting. Then the remote start app didn't always work. I tried to get assistance but there was no support. Then the jeep shut down after key remote start, sometimes it would not start with key remote start or it would shut down after getting in the vehicle. Driving back on a 20 miles trip the jeep smelled like it was on fire to the point I stopped. After the 4th time taking it to the service department without a resolution I am trying to get my money back. I am so heart broken and disappointed in the brand.
Just returned from a trip to WV, and my Grand Cherokee performed flawlessly. This is my first Jeep (formerly a Ford lover), and I am not saying this because it's mine, but Jeep has don their homework on this vehicle. We drove over 700 miles on out trip, but I did not experience any sore back, arms or buttitis. Most comfortable and easiest to drive vehicle I have ever owned. Fuel mileage was 22mpg overall and the air ride suspension is wonderful, especially when getting in or out. Up date, still in love with my Jeep. I have only one complaint and Jeep is working on it, the transmission when cold shifts really hard into reverse or drive, depending on parking angle, but my dealer stated that the transmission needs to learn my driving habits. Taking it to the dealer for the fourth time this week. Other than that, it has performed flawlessly.
I lease a new Jeep Grand Cherokee every three years and I have never had a disappointing year. Jeep has always been, for me, an excellent vehicle to drive and, with that said, the 2018 Jeep Grand Cherokee Altitude is no exception. I am pleased in every way, except one. The one item that is very annoying is the engine start-stop function when the brakes are applied. I understand the logic behind this function but, if anyone at Jeep Corporate is listening, PLEASE reprogram the override button so that it does not reset itself every time the engine is cycled on and off. Potential customer's should definitely test drive the Jeep before purchase or lease and determine for themselves if they can tolerate the start-stop function. The salesman generally do not mention this function unless asked directly.
This is a review of the Jeep Grand Cherokee Overland with the 5.7 hemi (there was no option for this in the drop-down menu above) with the upgraded Quadra Drive II 4x4 system. I wanted a commute vehicle that could also handle my frequent off-road excursions, that would be comfortable and convenient for everyday use, carry four adults easily, and yet not be too bulky off-road. I was skeptical about purchasing a product from FIAT Chrysler as combining two companies famous for poor quality and poor reliability didn't seem like a great way to produce vehicles you can depend on and certainly FCA doesn't seem to have much confidence either because they only provide a 36 month/36,000 mile warranty. But I couldn't afford a Range Rover and the standard SUV isn't any use off-road, so that left a very limited range of choices. I'd already dismissed buying a Jeep Wrangler as I've zero interest in returning to the 1970s. So that left the Grand Cherokee Overland or a new Land Rover Discovery or a used Toyota Land Cruiser. So far in 8 months of ownership I've put 14,000 miles on the vehicle of which around 600 have been off-road in a variety of conditions. The navigation system has many flaws (for example, if I'm using navigation then chances are I'm not familiar with the area, so why tell me "obstruction ahead between X road and Y road?" Why not say "obstruction ten miles ahead"? Once I got informed about an accident more than 100 miles ahead of me, which was hilariously useless). The puddle-lamps are on the mirrors, which means when you step out of the vehicle you can't see what is under your feet. And the rear stowage space is modest, as befits a midsized vehicle. But overall I've been impressed by the Jeep, especially as the 5.7 hemi provides unstressed power and torque for any situation. I opted for the upgraded 4-wheel drive Quadra Drive II and full off-road package and would recommend that to anyone planning more than a picnic-style trail hop. I wish rock rails had been optional for the Overland but instead they cost me $1,000 to purchase and install. It's early days and doubtless FCA will ensure I spend a significant chunk of change on repairs, especially after the vehicle crosses the 36,000 mile mark, but so far I've been more pleased with the vehicle than I expected to be. It's supremely comfortable even on long (800-miles per day) journeys, it handles the trails very well, and the infotainment is acceptable. The auto heating/cooling feature is totally unpredictable, sometimes activating itself at a particular temperature and at other times going well below or above without any activation occurring, but manual activation requires only a few blips though the sub-menus. I haven't yet put the vehicle into deep water, but it should handle 24" without too much difficulty provided the door seals hold. For people just wanting an SUV for the school run, a rear-wheel lower option Grand Cherokee should suffice, but for people like me who want comfort with serious trail capability, getting the optional Quadra Drive II is a must-have. I also recommend fitting a winch for those infrequent but annoying times when you really, really need one.
Great UConnect system - very intuitive and easy to use. The safety features are outstanding. Heated rear seats nice touch. Heated steering wheel great. Have to get the technology package so you don?t fall behind. Sterling package has nice finishing touches (stitching, etc.)