Used 2015 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A) Consumer Reviews
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Great on the outside!
SmooveM, Irving, TX, 11/27/2017
Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
11 of 12 people found this review helpful
Great looking vehicle. Very poor quality control at the factory. Within a week of owning the vehicle we realized the navigation screen was actually freezing, it didn't respond to touch. The entire touch screen was replaced, no problems since. Next the transmission was recalled due to a software update. The Jeep would sometimes still be in D when people thought it was parked. Sounds ridiculous but it actually happened to me once while I was jumping a friends car off in front of me. I almost rolled forward and hit their car. So this week the evaporation vent solenoid is being replaced. I was receiving a check engine light warning. Inititally, I was told the gas cap probably was just left open. They reset it and I went on my way, after I was on my way, I realized hmmm, there is no gas cap. So a week later, back in the shop getting this repaired. While they were fixing that, I asked the service adviser to check the AC. It's makes this weird depressurization noise about every 20 seconds. They found a leak in the compressor, it is being replaced. Now, all these problems have been covered under warranty so far. I have 31k miles on the vehicle at this point and I take meticulously good care of my cars. I guess I'm stuck wondering what will happen when it's not under warranty? Yeah, stay clear. Beautiful car though, really nice from a design standpoint, if it only was reliable...
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Looks Great But!!!
Ron, Plainview, NY, 03/22/2016
Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
15 of 18 people found this review helpful
I really wanted one of these. My son has a 2014 Grand Cherokee Limited and i fell in love with it. The overall ride, comfort, features. So I did a lot of different car shopping and settled on a 2015 Grand Cherokee Limited in Red, the color I really wanted. I got a good deal. Second day I had it I could not program the memory seats. Took it back to the dealer which was great, salesman and service manager looked at it for about 30 minutes and could not get it to work so I had to make an appointment to bring it in. Few days later smelling oil from the vehicle in my garage. Looked underneath it and oil dripping from it. Took it right down to dealer as it is close to my home and they brought it right in and said my power steering pump was leaking and they would have to replace the entire pump. 700 miles and new pump. Said I could drive it as they would have to order part would have it in a day or 2. So I go to take it in in 2 days and a puddle of oil by my back tire. My rear shock was bad, they had to replace that also. So 2 major things with under 1000 miles on it. The power seats the push pin connector was bent. Now fast forward I have 3000 miles on it and my front tire was at 9 lbs thought I picked up a nail or something so took it to dealer. They found nothing in tire so thought it was the valve stem, replaced it. well next day tire low again and the next day low again. Back at the dealer today for low tire issue. I think I may have a lemon. I hope this is it with the problems. I had Subarus for the last 3 years with not 1 problem. I buy this car and nothing but problems in the first month. I really like the vehicle but I am hating the inconvenience and the poor reliability. Paid a lot of money for this. The dealer has been great so far.
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HORRIBLE ELECTRONIC SHIFTING SYSTEM
Paul, Chelsea, MI, 03/25/2016
Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
26 of 34 people found this review helpful
I strongly suggest that you should not purchase one of these vehicles until the terrible, dangerous, unreliable, finicky electronic shift program is changed. 1) Every time I start this Jeep and pull back the console shift lever to put it in drive, nothing happens the first time. I have to repeat this action twice to get the transmission into Drive. Because this shift lever is not connected mechanically to the transmission, it relies on sensors to read what position (Park, Drive, Reverse, Neutral...) you are trying to get the transmission to shift to. This system is either very poorly designed, is made up of faulty components, is poorly programmed, or (you fill in the blank...) When I want to back up, it often takes several tries to get the vehicle to move into the Reverse position. With almost every other automatic transmission ever built, there is a detent, or notch that you feel when shifting into a different gear. Not so with this terrible design. The console shift lever has a 'Home" position that is resides in until you try to convince it to "sense" the gear that you're trying to shift to. When I am going through an automatic car wash and get to the end, I can't just move the transmission from neutral to drive quickly to get out of the way of the vehicle that is just 2-3 feet behind me. NO. Instead I have to push the button on the shift lever (no big deal) AND step on the brake pedal before I can get it into Drive!!! This really freaks out the driver behind me, often causing them to hit their brakes when they see my brake lights come on. Since they are still on the transport system of the car wash, this then crashes the car wash drive and they have to stop and reset their system. I have owned close to 40 cars and trucks, most of them with automatic transmissions. I have NEVER had one that requires the driver to step on the brake pedal when shifting from Neutral to Drive. This is stupid, cumbersome and DANGEROUS. I have taken this vehicle to the dealer many times, asking them to fix these problems, only to be told that pretty much everyone who owns one of these has brought it back with the same request for "repairs". The answer is that there is NO REPAIR or adjustment available. They actually designed it to work this way. I wish I had not purchased this vehicle and feel sorry for everyone who has one. If there is any good news in this at all, it is that our lovely Federal Government is now engaged in an "Engineering Review" of all the complaints about this vehicle's electronic shift program to see if it needs to be elevated to a RECALL. I don't know how it can't be.
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This Jeep is a Safety Hazard
R Miller, Batavia, NY, 03/18/2017
Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
16 of 21 people found this review helpful
Redbird2455 Mar 10, 1:14 PM PST Since purchasing a Jeep Grand Cherokee in April of 2015 the forward collision warning system has engaged approximately 6-10 times, with flashing lights, warning on the dash and audible alarms when a vehicle traveling a good length in front of my Jeep was turning right and I was going straight on a city street. Although it has been an adrenaline raising situation I had not had it in for service just because of the hassle of doing so. On February 16, 2017 the vehicle crash avoidance system and brake mitigation engagement which included flashing lights, a warning on the dash, audible alarms and now abrupt, hard sustained braking occurred on a highway at 55 mph. I was nearly rear ended, as there was no reason for this very abrupt, hard braking. I immediately took it to the dealer, Transit Town Jeep in Williamsville, NY where I had purchased it, for service. Of course, all systems checked out fine. The next day following my service visit the same thing happened with all the alarms, lights and abrupt hard braking, (slamming on the brakes) but this time there had been no vehicle in front of me or anywhere around. I was on a two lane rural road traveling at 45mph with no vehicle approaching in the oncoming lane and no parked vehicles on either side of the road. There were no objects on the shoulder or side of the road. There was absolutely nothing to set this “safety system” off. It's very stressful driving a vehicle that may brake hard at any moment for no reason and you have absolutely no control. I took the vehicle back to the same dealer and we went through the same process. After four days, on February 24th the dealer informed me again that nothing could be found to be wrong and that I should pick up my vehicle. The vehicle is still at Transit Town Jeep, as it is not safe to drive. On February 24th I called the FCA Customer Assistance Center and opened a claim. By March 8th I was notified there was no problem with the vehicle, because the technicians could not get the vehicle to engage the anti-collision system while they test drove it. As of today, March 10, the vehicle sits in my driveway as it is a safety hazard. If I were traveling 55 mph with a tractor trailer or large truck behind me and this system engaged, I would probably not live to complain about it. I have 14 months left on a lease that they will not let me out of, so I am stuck. In researching this dangerous safety issue I have learned that this exact problem has happen to others beginning in 2014. It is not a common occurrence; therefore there has been no official recall by Chrysler. It’s interesting that there does not seem to be a remedy either. I have also learned that if you choose to use this collision avoidance system in your vehicle, you need to turn it on each and every time the vehicle is started. I have never “turned this feature on”, which leads me to ask why is this system dangerously and improperly engaging when it isn’t even turned on? Jeep has not stood behind their product and have given no indication that they are at all concerned about this vehicles safety hazard.
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Pillars Block Vision
carm2, Colorado Springs, CO, 03/27/2015
Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
23 of 33 people found this review helpful
I've been driving my Limited Jeep Cherokee for a year and really love it with a couple of exceptions. The pillars on the front windshield really block my vision significantly. I've driven over curbs more times than I like to admit. Also, even though I knew the cargo space was amongst the smallest for this size SUV, it's worse than I thought. All in all, knowing what I know now, I would not have purchased this car after all.
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