I purchased my Jeep GC Limited on 9/5/2015. The engine light came on at 250 miles in the first week. The evaporation canister gasket was bad and needed to be replaced. Dealer was able to fix within 1 day.
At 1,600 miles while driving in city traffic slowing down for a traffic light the vehicle jumped forward twice like I had been rear-ended. This was caused by the transmission shifting down from 3 to 2 and 2 to 1. The vehicle then went into to "limp" mode and I could not go over 5MPH and the transmission was stuck in 1st gear. I managed to get out of traffic and into a parking lot. Had this happened in a busy intersection or while merging into busy, fast moving highway it could have been deadly. I called roadside assistance and the JGC had to be towed to the nearest dealer. They have had the vehicle for 4 days and now have told me they will have to "tear down" the transmission to try to figure out what is wrong. When the cause is determined Chrysler will determine if the transmission will be fixed or replaced based on their "70% rule".
The first time we put the back seat down the headrest fell off of the passenger-side rear seat and could not be put back in place. The dealer had to fix this because a clip was missing. Again, could have been dangerous if the headrest had fallen off in an accident and your head was whiplashed against against the two metal rod mounts.
My family has been loyal to Chrysler and have owned nothing but Dodge's since 2000. We have owned 2 Ram 1500's, a Durango, and an Avenger. All were great vehicle. Chrysler and Jeep you missed the level of expected quality and reliability with the new Jeep Grand Cherokee models!
When you pay upwards of $40,000 for a high-end vehicle you expect better quality, reliability and service than this. The Jeep Grand Cherokee is promoted as the "Most Awarded SUV" ever. Jeep has been long known for it quality and great products however, it seems Chrysler and Jeep are being very silent regarding all of the recent transmission issues. Perhaps the transmission issues are going to be ignored and swept under the rug to avoid bad publicity. Come on Chrysler and Jeep your loyal customers deserve better than this!!!
Check out the reviews for the 2014's and the 2014 and 2015 Dodge Durango, these vehicles have the same transmissions. The electronic transmissions are shifting from park to reverse on their own, not staying in gear, getting stuck in gear, and shifting roughly. Also check out the Jeep Cherokee which also has many reports of transmission problems.
The NHTSB also has many transmission issues reported and is contemplating a class-action lawsuit regarding the number of injuries and safety issues that surround the transmission coming out of park and rolling away causing injury to people and damage to the vehicle and surrounding property.
4/2017 - I have not had any additional issues with the JGC, it now has 23,000 miles on it.. A recall was issued for the transmission "rolling away" issues. I did not have problems with this happening but have always been cautious and paid close attention to the gear shifter and indicator lights to ensure the proper gear was illuminated. I had the recall work completed this month and do note a bit of a hesitation at idle speeds, which I believe was the intent to prevent roll aways. I have not noted any additional changes with the operation of the vehicle.
While I was very disappointed with the initial performance of my JGC it has been a very reliable vehicle since the transmission was replaced at 1,600 miles and I have not had additional issues.
It performs well and provides a comfortable ride for highway and city driving. It handles well in rain, snow and ice. We took our JGC on a 3,000+ mile vacation to the Smoky Mountains and we're very pleased with how the JGC responded to mountain driving. There was enough room for 4 adults and a teen and all our luggage/gear in the JGC. It was a snug fit but not uncomfortable. When planned appropriately you can fit alot into the cargo area and other storage areas in the vehicle.
I recently purchased a Summit V6 Platinium Edition. I will not bore you all with a regurgitation of all of the positive reviews. But thus far, I've nothing but very positive remarks concerning this truck. I am a long time BMW/Range Rover/Mercedes/Porsche owner/fan and believe me when I say that I am pleasantly surprised as the GC Summit has all of the amenities pound for pound of a much more expensive vehicle! I'm deeply impressed with the transmission, infotainment system, 825 HK sound system, ergonomics, etc! I paid 47K and trust me there is not a better ride per the price point! Below, I've listed my hits/misses. Pls note I test drove the RR Sport, BMW X6, Mercedes ML, Audi Q5/7 , and the Porsche Cayenne. All are fine vehicles in their own class but I chose the Summit based off of the criterion listed below coupled with the ability to take it off road. The RR Sport came in a close second but I was highly annoyed to find that it (as well as many other vehicles) utilize a sound resonator to give the vehicle a "acceleration growl". Maintenance was also a huge issue. Hands down, the BMW has the best warranty but initial cost of a similarly equipped vehicle would run over 70K. I also drove the GC SRT, V8, and V6. The SRT is a hug miss and although very aggressive, it seemed to be very clumsy. The V8 is outstanding but poor gas mileage was a deterrent. I chose the V6 as although it is short 30 HP less than the V8, it is peppy, uses regular gas, and gets over 26 MPG on the HWY. The vehicle lofts a bit (typical truck/SUV) when driving but I did not purchase for a sporty ride. I wanted a tough truck that I could utilize as a daily driver as well as take off road for the occasional camping trip. This vehicle has yet to disappoint thus far, I'm hoping the trend continues. Great Job Jeep!
Air suspension, off road prowess/toughness, good looks, 825 watt sound system, ergonomics/display, usb/power ports galore, large heated steering wheel, adaptive cruise control, warning/safety features, heated/cooled seats, panoramic roof, voice control, multifunction display, smooth transmission, drive / ride comfort quality, and gas mileage...by the way, the V6 uses regular unleaded gas!
Misses: Front seats are too boxy/boring and are the same found in some other Chrysler vehicles. There is an immediate need for thigh/side bolsters, quality of leather, the nav system is highly functional but looks cheap / cartoonish, heat/ac thermostat is not accurate, headlight washer only comes on every 12 swipes, wiper fluid is not heated, there is no dead petal for foot fatigue, the rear hatch should have an adjustable height option along with a glass panel opening option, sport mode is pretty much a waste of time, and the 36 month warranty reflects a lack of confidence in this vehicle.
Jeep Grand Cherokee a 4 Star Car in a 5 Star World
written on 07-28-2015
Laredo 4dr SUV 4WD (3.6L 6cyl 8A)
I bought my 2015 Jeep Grand Cherokee Laredo 4x4 on July 1, 2015. Took it off the lot with 25 miles on it, next day down to the ranch for some 4x4ing, performed great (even with the stock Michelin tires). Next week I was towing my 3500lb boat and a car load of friends. Again, the Jeep performed. I also work in a higher profile office, one where we wine and dine our clients. Again the Jeep performed well, numerous comments from clients.
The only faults I have had are related to the transmission. After about 1500 miles it began to clunk and shift erratically. I took it to the dealer and they performed a TCM update and it has since fixed the problem. Granted I have only owned the Jeep for less than a month, however I figured this should have been installed from the factory, not a few weeks after.
If you're new to Jeeping, check out JeepForum.com, more specifically the Easter Egg section. Found alot of useful information there.
MPG has been so so, around 14 in the city and 25 on the highway.
Only regret is not getting one with more options, as I can see this is going to be a vehicle I will want to hold on to.
This is my very first American car. I have been smitten with this iteration of the GC since it came out and bit the bullet earlier this month on a brand new 2015 Overland 4x2 V6. I initially was going in for the V8 but felt the V6 had enough power since I was not planning to tow anything.
Overall I love the vehicle. The technology package is really awesome and I don't know how I lived without Adaptive Cruise control before. The auto start is a jewel to have as the cabin cools down in hot Texas by the time I get inside. Everyone who gets inside is impressed with the stitching, the pano roof, and the comfort. Two things to watch for. Just the other night I hit the button to open the power tailgate and it tried to open but didn't. I hit the button again and it opened with no problem so I'll be watching that. The other thing is the center console is ultra flimsy. I just know it will break a few times before I get rid of the vehicle. When you open it, it is very weak and wobbly so that needs to be addressed. Other thank that I'm in love and hope to have many miles of happy driving.
I live in Montana. That should tell you a little about my driving style. Everything out here is far apart. I do a lot of driving and wanted a vehicle that can keep up with what I'm going to throw at it. Before I bought the 2015 Jeep Grand Cherokee Diesel Overland (JGCDO), I was on the fence. It was either the JGCDO or the 2015 Audi Q5 TDI. I test drove both, a few times. I liked the Audi's better mpg and get-up. However the towing capacity and the interior storage capacity of the Audi was a deal breaker for me. Along with not being able to put BF Goodrich All Terrain tires on the rig--they just don't make them to fit the Audi. I don't like having to put winter tires on my rig in the cold and flu season and them take them off to put another set on in the beginning of allergy season. I like to buy one set of tires every 50,000 miles. I did a lot of research on both models. The TDI engine is tried and true--been around for many years, is reliable and bullet proof. The new diesel engine that Fiat came out with in 2014 for the Grand Cherokee is not tried nor true, however they have been building diesel engines successfully for a number of years. After combing over the jeep forums, I found many people dissatisfied with their JGCDO due to warranty issues with the catalytic converter and other minor things. I decided to take the leap into the deep end and buy the 2015 JGCDO last week. I got the extended warranty to satisfy the uneasiness about the reliability and 3 year 36,000 mile factory warranty concerns I had. Even with the extended warranty the overall price of the JGCDO still came in below the cost of the Audi Q5 TDI. It would have been nice to say "I own an Audi," but when I go skiing in a few months and have to drive through a blizzard to get some fresh turns at Big Sky, I will be happy with my decision because I know the JGCDO will be able to mob through 20" of fresh snow with a little help from the adjustable air suspension and the BF Goodrich All terrain tires. I just don't know if the Audi--even with top of the line snow tires and Quattro all-wheel drive would be able to.
On a side note, I took a 415 mile trip today over about 10 hours going up and down mountain passes from 5,000 to 11,000 feet above sea level. My speed ranged from around 20 to 85 mph with BF Goodrich All Terrain tires. It was mostly highway but some hard miles were up and down steep grades at high elevation doing no more than 20 mph. With two people in the car, lots of food and gear, we averaged 29.1 mpg. Take that Audi!
One word of advice: If you live in a cold weather climate and are thinking about getting a JGCDO, then negotiate for the engine block heater cord to be installed before you drive it off the lot. Its fairly inexpensive (~$150 with install) and should be standard on all diesel engines but its not.