2014 Jeep Grand Cherokee Consumer Review: Stay Away!

2014 Jeep Grand Cherokee - Consumer Review

Average Consumer Rating

187 Total Reviews

Summit 4dr SUV (3.6L V6 FFV 8-speed Automatic)

Build Quality
Reliability Value
4 of 4 people found this review helpful
Stay Away!
By atl7 on


2014 Jeep Grand Cherokee Summit 4dr SUV (3.6L 6cyl 8A)


We have owned our 2014 Jeep Grand Cherokee Overland for 5 months. Tomorrow will be the fifth time it is going in the shop. We have transmission problems that are dangerous, problems with the radio which controls the heat/ac/clock/navi, the speedometer blanked out at one time and the abs breaks maded the car almost come to a complete stop on a highway.
The Jeep dealership continues to do "computer updates" to the car and it continues to have problems. Now we also have a squeak in the back. Beautiful car but terrible reliability! Not safe to drive!!!!!!! Do Not Buy.

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By gotcheated
on 01/23/14 11:21 AM (PST)

Bought 2014 Grand Cherokee on Dec 21, 2013. !8 days later it was flatbed towed out of my home garage. It would not shift into reverse. Been back at dealership for 2 wks awaiting a whole new transmission to be installed. We were kicked up to corporate Resolution team after expressing our dissatisfaction. Recieve virtually no communication with dealership or corporate. Advised by Resolution rep that we should "consider purchasing the extended warranty". Really?? We want our money back on this poor quality, non-reliable vehicle.

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