2002 Jeep Grand Cherokee Consumer Review: Poor design on window motor

2002 Jeep Grand Cherokee - Consumer Review

Average Consumer Rating

232 Total Reviews

Laredo 4dr SUV (4.0L 6-cyl. 4-speed Automatic)

Build Quality
Reliability Value
2 of 2 people found this review helpful
Poor design on window motor


2002 Jeep Grand Cherokee Laredo 2WD 4dr SUV (4.0L 6cyl 4A)


Love everything about this SUV except the issue with the window motor. Replaced the window motor on the driver's side at 60,000 miles; back passenger left side at 75,000 miles; sunroof motor went out at 100,000 miles, now the back passenger right side just went out at 130,000 miles. Refuse to have it repaired at $350, so I'm currently looking to trade for a new car. Will not purchased a Jeep because of the window motor issues. With all the complaints about this problem, you would think Jeep would have recalled the cars to correct the problem. In the long run, they are losing a great deal of business by using choosing to look the other way.

Best Features

Fun to drive. Love the body style.

Worst Features

Upgrade window motors in new cars so consumers will be satisfied and will be more likely to buy a Jeep again when it is time to purchase a new car. Admit faulty window motors have been used in the past and do a recall.
Recommend (2) (0)

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