It's true Virginia, 5 stars are a myth
By leopold on
Vehicle1998 Jeep Grand Cherokee Laredo 4dr SUV 4WD
ReviewDealership incompetence and arrogance
made a bad braking situation into a
safety nightmare -with unpredictable
failure of braking power twice narrowly
escaping hitting a pedestrian. All the
while over 9 months dealership claimed
an inability to duplicate problem. The
customer is stupid-- stupid. Finally
the chip assembly for ABS was
grudgingly replaced and problem
resolved. Vehicle was essentially out
of service for over 9 months due to
fear of killing someone. This - from a
five star dealer! Three years later I'm
still furious at the lousy treatment.
Best FeaturesVisual perspective from front seat makes touring -a la secondary roads very pleasurable at lower speeds,along with easy access step in height.
Worst FeaturesEliminate loud rear gear train whine at speeeds above 60 mph. Improve fit and finish, especially poor paintwork. It's all old hat -- from Icon to court jester due to lousy quality. Now time to replace.. Hello Japanese!!!
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