May 9, 2013
We were a little late in capturing this photo of our Infiniti JX35's odometer passing 20,000 miles. It's due for routine maintenance including an oil and filter change.
May 1, 2013
Over the weekend, our long-term 2013 Infiniti JX35 politely flashed a message asking for an oil change.
March 22, 2013
With just over 15,000 miles on the odometer, our Infiniti JX35 started asking for a little maintenance. Nothing big, just a basic service that included replacing the in-cabin air filter and changing the oil.
March 13, 2013
The email from Car Czar Mike Schmidt arrived at 6:58 this morning. It was a simple assignment: Drop the JX off at the Infiniti dealer for its 15,000-mile service which should consist of an oil and filter change, tire rotation, and interior cabin filter replacement. The total should tally about $170 according to Schmidt.
February 26, 2013
We've reached the 15,000 milestone with our 2013 Infiniti JX35 AWD. In general it's been doing pretty well, although we have suffered through some annoyances and recalls.
We'll blame the cracked windshield on Wyoming. Or Jacquot.
The recalls included a potentially faulty fuel tank tube and reprogramming of the Intelligent Brake Assist (IBA).
January 16, 2013
Over the weekend this warning illuminated on the instrument panel of our 2013 Infiniti JX35. The light is premature. We're not actually due to change the oil and filter for another 1,500 miles. The recommended maintenance schedule for the Infiniti divides service into 7,500-mile intervals. So unless something happens between now and 15k, we'll just wait to see the dealer.
Mike Schmidt, Vehicle Testing Manager @ 13,346 miles
August 30, 2012
We told you that our 2012 Infiniti JX35 was due for its 7,500-mile service appointment. The dealer requested our JX35 overnight for the windshield adhesive to cure. Otherwise the maintenance could have been done in a few hours.
August 29, 2012
Our 2012 Infiniti JX35 is back in the service driveway. This morning we dropped it off for a short list of concerns: 1) It was due for an oil change; 2) The new windshield arrived; and 3) Two recent recalls needed addressing...
August 21, 2012
The Infiniti JX has been recalled to address an inaccurate fuel gauge. The gauges on some JX models have been overestimating the amount of fuel available. This could cause drivers to run out of gas without notice, which could lead to stalling while in motion, and/or getting stranded.
July 30, 2012
The NHTSA is looking into two complaints from consumers who reported false application of emergency braking in the 2013 Infiniti JX35.
June 27, 2012
Last week we observed an unusual wind noise created by our 2013 Infiniti JX35 when cruising down the highway. We dropped it off at Santa Monica Infiniti. Well, as it turned out, we were mere days ahead of a TSB being issued for just this problem...
The service bulletin applied to one or both roof side molding assemblies. It explained that they could come loose at the front, nearest the windshield. The fix was to replace the entire molding. We called ahead and Santa Monica Infiniti ordered the parts prior to our delivery of the vehicle. In our case, both the left and right moldings were replaced. As expected, the work was performed under warranty.
While the JX was in the shop we requested an oil change and tire rotation. Severe service calls for the first oil change at 3,750. We were a little ahead of that. Overall, it was a quick and painless experience.
Mike Schmidt, Vehicle Testing Manager @ 2,584 miles
Total Cost: $65.98
Days out of service: 1
June 17, 2012
Ed Hellwig came to my desk shortly after our 2013 Infiniti JX35 arrived. He asked me if I'd check for a faint wind noise he thought he'd heard on the driver's side.