2013 INFINITI JX Consumer Review: Disaster JX35

2013 INFINITI JX - Consumer Review

Average Consumer Rating

55 Total Reviews

JX35 4dr SUV (3.5L V6 CVT Automatic)

Build Quality
Reliability Value
7 of 7 people found this review helpful
Disaster JX35
By grtgrk on


2013 INFINITI JX JX35 4dr SUV (3.5L 6cyl CVT)


Our new JX 35 upon delivery wipers did not work. Then recalled for rotor or front end problem. Then on 10/20/13 electrical system failed entirely. Towed to dealer on 11/5/13 upon return from a trip to CA. Now 11/10/13 and no sign of repair ever being completed. Had been told 2 days now 8days !! Contacted Infiniti USA and requested replacement with a brand new comparable vehicle. Beielve that by now Infiniti should have contaced dealership to authorize buy back trade. We are willing to go MSRP by MRSP differential as a fair basis for a replacement with at least the same accessories.

Best Features

Appearance only! Zero on performance! The electronics are the hart of this vehicle and should never fail!!

Worst Features

Better Customer service and willingness to buy back a defective new car under 10 months old with under 5,000 miles to ascertain what caused the problem and what action could prevent any future occurance. Simply good business practise!!
Recommend (7) (0)

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