Messages are accessible from your computer or mobile device
Share important docs
Send shoppers credit applications and receive images of their trade-ins
Smart lead routing
Make it easy for customers to schedule test-drives or service appointments
Capture lead info
We ask shoppers to share their information, then save it in a collection form for you to view later. CarCode also automatically scans for other contact info in the chat.
Access vehicle info
Check if a VIN is in stock, share the inventory listing and provide details about options. Shopper has a trade-in? Add our NextGen Trade-In Tool** to give them an appraisal value.
Move a deal forward
Exchange vehicle photos with shoppers. Receive PDFs of supporting documents. Send a transcript of the chat, which gives you another chance to collect the customer's email. Share your dealership location through Google Maps.
*Based on internal analysis from 9/1/2020 to 9/30/2021 of Edmunds dealers using CarCode compared with Edmunds dealers not using CarCode.
**Must have Edmunds NextGen Trade-In Tool, available at an additional cost.
+Managed Messaging available at an additional cost.