2020 Hyundai Ioniq Hybrid Review
Price Range: $15,998 - $20,998
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Average
7.6
out of 10
edmunds TESTED
If you're looking for a fuel-efficient commuter and errand runner, you should take a look at the 2020 Hyundai Ioniq Hybrid. It offers the practicality of a hatchback plus great fuel economy of more than 50 mpg. Hyundai's strong warranty is an added bonus. But we're less enamored with the Ioniq's tepid performance and somewhat drab interior.
Price & Payment
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Average price: $15,330
$
to$
Price
Pros
- Excellent fuel economy
- Lots of available tech features and driver aids
- Large cargo area
Cons
- Slow acceleration
- Seats can get uncomfortable on longer drives
What's new
- A slight styling refresh inside and out
- More standard safety features and optional driver aids
- Improved features, more of them standard
- Part of the first Ioniq generation introduced for 2017
Overview
Hyundai makes a good value proposition even better with the refreshed 2020 Ioniq Hybrid, adding updated technology and safety features to this affordable hybrid hatchback. This is on top of its excellent fuel economy, which the EPA estimates at between 55 and 58 mpg in combined city/highway driving. This is a smidge better than what the Honda Insight and the Toyota Prius deliver.
For sale near Ashburn, VA
15 listings
- $8,400great price$1,116 below market
- 155,337 miles
- 57 City / 59 Hwy MPG
- 42 mi away
- Back-up camera
- Bluetooth
- Keyless Entry/Start
- Tire Pressure Warnin...
- USB Inputs
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Located in Elkridge, MD
Delve into a world of exceptional pre-owned vehicles at Bumble Auto, where quality and affordability coalesce. Our varied inventory accommodates diffe...
- Vehicle History:
- No accidents, 1 owner, personal use only
- Features and Specs:
- 58 Combined MPG (57 City/59 Highway)
- Listing Information:
- VIN:
- KMHC65LCXLU223878
- Stock:
- B100175
- Certified Pre-Owned:
- No
- $13,900good price$737 below market
- 82,786 miles
- 55 City / 54 Hwy MPG
- 150 mi away
- Back-up camera
- Bluetooth
- Sunroof/Moonroof
- Keyless Entry/Start
- Upgraded Headlights
Close
Located in Philadelphia, PA
- Vehicle History:
- No accidents, 2 owners, corporate fleet vehicle
- Features and Specs:
- 55 Combined MPG (55 City/54 Highway)
- Listing Information:
- VIN:
- KMHC85LC3LU235381
- Stock:
- 21589
- Certified Pre-Owned:
- No
Still, you'll have to put up with a lackluster driving experience. The Ioniq feels sluggish in accelerating unless you switch to the car's Sport mode, but that can reduce your efficiency. Then there's the car's uncomfortable front seats and overly floaty suspension tuning, which allows the car to make excessive up-and-down movements when you're driving over lumpy road sections. As such, the Ioniq comes across as insubstantial and unrefined.
We prefer the Insight overall, but the Ioniq is worth a look if getting a lot of features for your money is a priority.
Edmunds Expert Rating
edmunds TESTED
by the Edmunds Experts
Average
7.6
out of 10
We drove the 2020 Hyundai Ioniq Hybrid on our test track and on real roads. Our Edmunds team conducts rigorous independent vehicle testing, driving 500,000 miles a year.
Performance
7/10
How does the Ioniq Hybrid drive? Hyundai's Ioniq Hybrid is adequate across the board. Acceleration is slightly slower than average for this class. In our testing, the Ioniq Hybrid accelerated from 0 to 60 mph in 9.6 seconds, which is below average. The Ioniq feels lethargic even with your foot on the floor.
Emergency braking performance is similarly subpar. However, the brakes work smoothly in everyday situations, and the handling and steering contribute to a somewhat lively feel when going around turns. In general, you'll have no issues with daily commuting, running errands, or taking an occasional cruise.
Emergency braking performance is similarly subpar. However, the brakes work smoothly in everyday situations, and the handling and steering contribute to a somewhat lively feel when going around turns. In general, you'll have no issues with daily commuting, running errands, or taking an occasional cruise.
Comfort
7.5/10
How comfortable is the Ioniq Hybrid? The Ioniq Hybrid is average in terms of overall comfort. The front seats provide decent cushioning and upper body support, but some drivers will wish for more lumbar support and more thigh support. The rear seats aren't particularly comfortable because of their upright backrests and firm padding.
We do like the Ioniq's ride quality, which is pleasantly smooth over most surfaces. The cabin remains quiet even at highway speeds. Unfortunately, that means you'll hear the engine working pretty hard when climbing grades. The simple single-zone climate control system works effectively.
We do like the Ioniq's ride quality, which is pleasantly smooth over most surfaces. The cabin remains quiet even at highway speeds. Unfortunately, that means you'll hear the engine working pretty hard when climbing grades. The simple single-zone climate control system works effectively.
Interior
7.5/10
How’s the interior? The Ioniq Hybrid's interior is functional, and passenger space is decent given its compact size. The driver's seat has enough adjustability to allow most drivers to find a comfortable driving position. Taller rear passengers will find the quarters a bit tight and will have to duck their heads to get in because of the Ioniq's sloping rear roofline.
Most controls are clearly labeled and arranged logically. But many of them are touch-sensitive buttons, which can be trickier to press than traditional buttons because it's harder to know whether your button press actually worked. Visibility is hampered somewhat by the car's front and rear pillars, but the available blind-spot monitoring system helps with the over-the-shoulder issues when switching lanes.
Most controls are clearly labeled and arranged logically. But many of them are touch-sensitive buttons, which can be trickier to press than traditional buttons because it's harder to know whether your button press actually worked. Visibility is hampered somewhat by the car's front and rear pillars, but the available blind-spot monitoring system helps with the over-the-shoulder issues when switching lanes.
Technology
7.5/10
How’s the tech? The Ioniq Hybrid's technology features are straightforward to use. The available 10.25-inch touchscreen has bright and crisp-looking graphics but is a little slow in responding to your touch. Bluetooth pairing is quick, and smartphones can be connected with Apple CarPlay or Android Auto. The voice controls work well but are basic in what they can adjust.
The premium sound system in the Limited trim produces good clarity, and the navigation system is reminiscent of today's smartphones in look and feel. We like that a number of advanced safety and driver aids come standard. Only the lane-keeping system was a little overly sensitive in our testing.
The premium sound system in the Limited trim produces good clarity, and the navigation system is reminiscent of today's smartphones in look and feel. We like that a number of advanced safety and driver aids come standard. Only the lane-keeping system was a little overly sensitive in our testing.
Storage
8/10
How’s the storage? Hatchbacks offer more utility than comparably sized sedans, so the Ioniq Hybrid naturally holds an advantage in this area. There's 26.5 cubic feet of space behind the rear seats, which is a lot more than you can fit in the Honda Insight's trunk. The Toyota Prius, at 27.4 cubic feet, has slightly more cargo space.
The Ioniq Hybrid also offers plenty of storage space for small items. The door pockets are somewhat narrow, but combine them with the deep center bin and center console nooks and you've got a good amount of space for your stuff. Our Limited test car had the wireless charging pad in the front cubby, which can hold larger phones. Car seat accommodation is just OK; anchor points are clearly marked but access to them is tight.
The Ioniq Hybrid also offers plenty of storage space for small items. The door pockets are somewhat narrow, but combine them with the deep center bin and center console nooks and you've got a good amount of space for your stuff. Our Limited test car had the wireless charging pad in the front cubby, which can hold larger phones. Car seat accommodation is just OK; anchor points are clearly marked but access to them is tight.
Fuel Economy
9/10
How’s the fuel economy? In its least expensive Blue configuration, the Hyundai Ioniq Hybrid gets an EPA-estimated 59 mpg combined, making it one of the most fuel-efficient vehicles around. The top-of-the-line Limited trim is slightly lower at 55 mpg combined. During Edmunds' testing, we were able to get an excellent combined average of 56 mpg. The on-board mpg meter was pretty close and indicated 55.3 mpg.
Value
8.5/10
Is the Ioniq Hybrid a good value? The Ioniq Hybrid offers solid value in this hybrid market. It may not be the cheapest model out there, but you get a lot for your money. And despite some cheap-looking interior surface plastics, the Ioniq Hybrid feels fundamentally well built.
Hyundai's warranty is best in class. It includes five-year/60,000-mile bumper-to-bumper and 10-year/100,000-mile powertrain warranties. The hybrid battery carries a 10-year/100,000-mile warranty, and complimentary maintenance is provided for three years/36,000 miles. Roadside assistance is provided for five years with no mileage limit.
Hyundai's warranty is best in class. It includes five-year/60,000-mile bumper-to-bumper and 10-year/100,000-mile powertrain warranties. The hybrid battery carries a 10-year/100,000-mile warranty, and complimentary maintenance is provided for three years/36,000 miles. Roadside assistance is provided for five years with no mileage limit.
Wildcard
7.5/10
The Ioniq Hybrid doesn't have blazing speed, brisk off-the-line acceleration or even edgy styling. But it is easy to drive and friendly to operate, and the mildly refreshed design is enough to attract a second look. On top of that, you get all the value that Hyundai typically brings to the table with more standard features than before.
2020 Hyundai Ioniq Hybrid trim level differences
The 2020 Hyundai Ioniq is available in four trim levels: Blue, SE, SEL and Limited. All Ioniqs are powered by a 1.6-liter four-cylinder engine paired to a hybrid system. Total output is 139 horsepower. Compare the 2020 Hyundai Ioniq Hybrid trim levels in-depth.
Which Ioniq Hybrid trim does Edmunds recommend?
It's not the most affordable or efficient model in the Ioniq's lineup, but we recommend spending a little more and stepping up to the midtier SEL model. It comes with more standard features that you'll appreciate having, such a traffic-adaptive cruise control system that's useful for reducing fatigue in heavy traffic.

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Cost to Drive
Monthly estimates based on costs in Virginia
$86/mo for Ioniq Hybrid Blue
Ioniq Hybrid Blue
vs
$217/mo
Avg. Compact Car
Reliability
The 2020 Hyundai Ioniq Hybrid has a 5 years / 60,000 miles basic warranty and no recalls. RepairPal gives it a reliability rating of 4.5 out of 5, ranks it #2 out of 6 among Alternative Fuel Vehicles. Below you’ll find our owner reviews.
Reliability Rating by RepairPal
4.5 out of 5 stars4.5/5Excellent
#2 out of 6 among Alternative Fuel Vehicles
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$370/yr
vs. $377/yr
for Average Alternative Fuel Vehicle
for Average Alternative Fuel Vehicle
Frequency
0.4x/yr
vs. 0.52x/yr
for Average Alternative Fuel Vehicle
for Average Alternative Fuel Vehicle
Severity
6.8%
vs. 8.3%
for Average Alternative Fuel Vehicle
for Average Alternative Fuel Vehicle
powered by RepairPal
Recalls
There are no recalls for the 2020 Hyundai Ioniq HybridWarranty
5 years / 60,000 miles Basic Warranty- Basic Warranty
- 5 years / 60,000 miles
- Drivetrain Warranty
- 10 years / 100,000 miles
- Hybrid component Warranty
- 10 years / 100,000 miles
- Rust Warranty
- 7 years / unlimited miles
- Roadside assistance Warranty
- 5 years / unlimited miles
Hyundai Ioniq Hybrid Reviews
Owner Reviews
5(46%)
4(34%)
3(8%)
2(3%)
1(9%)
Most Helpful Owner Reviews
Trending topics
High value, High Tech, Low-medium Price
4 out of 5 starsMike, 03/28/2019
2019 Hyundai Ioniq Hybrid SEL 4dr Hatchback (1.6L 4cyl gas/electric hybrid 6AM)
Has a smooth but by-design hybrid acceleration (which is spongy and sluggish unless you really get aggressive with the pedal). This is somewhat mitigated by the sport mode, which is an on-the-fly shift on/off while in "D" (drive gear). The cockpit is low to the ground, so you must lift yourself out of it, but not too low. Folks with back injuries might have difficulty. The tech … package is amazing for the price point on the Ioniq SEL. Cruise control is very advanced + lane assist + radar-guided collision detection and follow distance from the cars in front of you + back up camera + passing car detection + other stuff. I think the stock audio system is exceptional and tuned to the cab, if not slightly bass-heavy--or you can go to the Limited and get the Infinity 8-speaker as an option. I'm loving the Apple CarPlay integration. Split HVAC is great, and can switch to driver-side only for greater fuel efficiency. The driver and front passenger have cavernous leg room! Visually, the car is sedan-average-looking in my opinion, but looks way better than the Prius. The ride is very car-like compared to an SUV. You feel the road when it's rough, but on a nice road--smooth as glass. I recommend purchasing WeatherTech fitted all-weather floor and cargo mats, and I'm thinking about custom alloy spoke wheels to dress it up a little.
Very Enjoyable Vehicle
4 out of 5 starsGorj, 05/24/2019
2019 Hyundai Ioniq Hybrid Limited 4dr Hatchback (1.6L 4cyl gas/electric hybrid 6AM)
I have been wanting a more economical vehicle for several years, but did not care for the style and ride of what was offered. Then I read about the Hyundai line of Ioniq vehicles and was impressed. I did much research and talking with several Hyundai dealers and finally made a deal for a white Ioniq Limited with the Ultimate package. I have had the Ioniq for almost a month now and have … not been disappointed. I am averaging 50 MPG which I find very good for a brand new vehicle. On one road trip it managed 62 MPG. With a hybrid, one need to learn to drive differently to achieve good MPG. Some say the seats are not comfortable, but I am 210 pounds and I think they are just fine. I also think the handling and braking are good - not a sports car - but good. I am in my mid 70's but the road noise seems about normal for a vehicle of this class. The Ioniq is solid going over rail road tracks and bumps. It has most all of the creature comforts of vehicles costing twice as much. Three things I wish it had: rain sensing wipers, power passenger seat, and a hood that did not need a rod to hold it up. With the front seats in the position I would normally have them there is ample room in the rear seat for passengers. And of course it is loaded with all the safety and tech stuff, like lane keeping and departure warning, backup warning and camera, rear cross traffic alert, blind spot alert, adaptive cruise, dynamic bending headlights, navigation, Android Auto, Bluelink, Infinity Audio, memory driver's seat. The rear luggage area has plenty room for four passenger's luggage and because it is a hatchback it has more room than sedan of this size with a trunk. There is also some storage space under the luggage area floor. The Ioniq comes with an emergency puncture repair kit, but I ordered a space saver spare kit which fits nicely under the luggage compartment floor. The dealer experience, Crain Hyundai, of Conway AR, was the best. I told them what I wanted and they got it. There was no pressure to buy an extended warranty or accessories and it was delivered with a full tank of fuel.
bright blue Hyundai Ioniq
4 out of 5 starsAlexander Koops, 10/21/2018
2019 Hyundai Ioniq Hybrid Blue 4dr Hatchback (1.6L 4cyl gas/electric hybrid 6AM)
I just leased a brand new 2019 Hyundai Ionic Hybrid blue. It is the basic cheapest hybrid you can buy and I got the base cheapest model/version of this car. The car looks more awesome then Honda or Toyota in my opinion, and I love hatchbacks. The bright blue color is attractive and beautiful. It shifts well and is automatically in the economy mode all the time, but you can easily switch … it to the sport mode and control the shifting and get more power if you want it (I love that I have the easy ability to switch!). The gas mileage is estimated to be an average of 55 mpg which is AWESOME! Best mpg in its class!! It is very comfortable and decently quiet inside. The only tiny issue I have is the driver's seat is the basic seat and doesn't have the "Lumbar" adjustability I had on my last car, but it is still comfortable. I'm assuming if you got the SEL or Limited it would come with that feature on the seat. Another great thing is this hybrid has a lifetime warranty on the battery to the original buyer--that is a great value! I highly recommend this hybrid.
Mixed Feelings - on its second strike -buy a Prius
1 out of 5 starsMatthew Mayne, 07/10/2020
2019 Hyundai Ioniq Hybrid SEL 4dr Hatchback (1.6L 4cyl gas/electric hybrid 6AM)
Still bitter about neither the 2019 SEL or 2020 Limited making it to 30,000 without needing major work done or stumping the technicians. Around $64,000 financed, and I have nothing but increased debt, resentment towards a once-great dealership, and a 15 year old Mazda that will probably still be running like a champ long after both those Hyundais are recycled by their subsequent buyers. …
Short version:
Bad:
- horrid depreciation
- transmission replaced at 27,000 miles
- fuel injector replaced at 30,000 miles
- great customer service from dealer
- stuck in this car...hoping it lasts through 1) the warranty, 2) the financing
Good:
- comfortable, I have taken it to Florida, Wisconsin, Tennessee, the coast, the mountains, and
- efficient! I had a tank of fuel where I averaged 70 mpg, and haven't had a tank average less than 50 mpg!
- stylish/handsome
- feels well-built/solid
-well-appointed/optioned - the sound system is great, ApplePlay is nice (when it doesn't crash), the adaptive cruise control is a game changer for my commute, and the hatchback design provides ample cargo space.
Background: I have owned 3 hybrids previously (2007 Prius 4, 2009 Prius 2, and 2016 Rav4 XLE), and have enjoyed them very much. The Prii were purchased used with 144,000 miles and 102,000 miles, respectively; the Rav4 was purchased new)
After doing research and price shopping, I chose to purchase the 2019 Hyundai Ioniq SEL, as it was the best bang for my buck, had excellent rebates, and came with a 100,000 mile powertrain warranty and a lifetime warranty on the hybrid battery.
By the second service, I noticed that the transmission was not finding or holding gears well. Upon telling an advisor, I was told that those who were "uneducated" as to how a DCT works, will oft think that it is malfunctioning.
By the time the 27,500 rolled around, the transmission was grinding upon deceleration to the point that a passenger accused me of grinding gears. Once again I brought this up to a service advisor, and they humored me by saying they would resurface the rotors. I told them that after they resurfaced the rotors, I would appreciate them taking the car for a test drive and decelerate from 60 to 40 mph, and tell me what they heard.
After performing the test as I described, they determined that there was a problem. Unfortunately they weren't sure if it was the hybrid system or the transmission. My car was in their shop for two weeks (give or take a day), and the transmission was replaced under warranty. I requested an itemized shop bill at what the cost would have been if I had paid out of pocket, and it was over $7,000!
Hyundai corporate reached out to me to ensure that I was satisfied with the service that the dealership was providing, and that I was still satisfied with my car. I was thrilled by the great service at my Hyundai dealership (Johnson Hyundai in Cary, NC), as they did their best to bridge the gap between what I was sold and what I received. Hyundai declined to offer an extension on the warranty, and after a lengthy delay in responses on their part, I received a response from corporate. Since I did not respond to them within 48 hours of the receipt of their e-mail, they deemed the case closed. This tells me that their care and concern is about as long-lasting as their product.
In conclusion: I cannot in good faith recommend this car to anyone. It will have to make it to 100,000 miles without so much as a misfire for me to be able to recommend it. The car has great features and the efficiency is the best in the class, but there's a reason that Hyundai priced it so low and offered incentives. There's also a reason that there aren't very many old Hyundai vehicles on the road, and that was something I should have taken into consideration. Live and learn. Here's hoping that the little car improves with age, and I am once again satisfied with my purchase...however, so far it has merely put me on a first name basis with the service department and dealership managers.
We have a limited number of reviews for the 2020 Hyundai Ioniq Hybrid, so we've included reviews for other years of the Ioniq Hybrid since its last redesign.
2020 Ioniq Hybrid Features & Specs
Blue
| MSRP (New) Excludes Destination Fee | $23,200 |
|---|---|
| Engine Type | Hybrid |
| Combined MPG | 58 MPG |
| Cost to Drive | $86/month |
| Seating | 5 seats |
| Cargo Capacity All Seats In Place | 26.5 cu.ft. |
| Drivetrain | front wheel drive |
| Warranty | 5 years / 60,000 miles |
Safety
Our experts like the Ioniq Hybrid models:
- Automatic Emergency Braking
- Applies the brakes automatically to avoid or lessen an impact if the onboard camera and radar sensor predict an imminent collision.
- Blind-Spot Detection
- Helps prevent side collisions by prompting a visual (driver-side mirror) and audible alert when a vehicle is driving alongside.
- Smart Cruise Control with Stop & Go
- Adjusts the car's speed to maintain a gap in traffic. Can slow to a stop and resume moving in traffic. (Standard on SEL and Limited trims.)
IIHS Rating
The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.
- Small Overlap Front Driver-Side TestGood
- Small Overlap Front Passenger-Side TestGood
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedNot Tested
- Roof Strength TestGood
- Rear Crash Protection / Head RestraintGood
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