3 of 8 people found this review helpful
Extremely poor service/quality
By passingby2 on
Vehicle2010 Hyundai Elantra GLS 4dr Sedan (2.0L 4cyl 4A)
ReviewMy 2010 Elantra GLS was purchased in May 2011 with 30,000 miles on it. Six months later the transmission had to be replaced and the dealer inserted a refabricated one NOT a new one. Six months later...a front motor mount had to be replaced...and a few months later--a safety recall on a brake part was issued. Now, the car is vibrating again and two independent mechanics have stated, in writing, that a transmission bracket is loose and a motor mount is beginning to crack.
After 2 separate trips to the Leesburg Hyundai dealership the mgr stated there is nothing wrong with the car. There are 400 miles left on warranty
--then repairs are my responsibility. Staff was rude and non- caring.
Best FeaturesNone....will never purchase a Hyundai again....
Worst FeaturesBe responsive and caring toward customers. AND fix the problems....not just shuffle customers around.
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