Used 2019 Honda Pilot EX-L SUV Review
Consumer reviews
Read what other owners think about the 2019 Honda Pilot EX-L SUV.
Most helpful consumer reviews
Our third Pilot
RC, Victoria, TX, 10/24/2018
2019 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
After months of research we decided to forego the 2018's tempting price discounts and picked up a 2019 EXL instead. Looked around until we found a dealer willing to deal and got the price we wanted. This is our third Pilot, we had a 2008 EXL which was traded after a wreck, bought a 2012 EXL to replace it and now the 2019 EXL. The 2019 is a nice car but it lacks the solid feel of the old … 2008. The 2019 rides very quiet on good pavement, course pavement makes some body parts resonate, producing very annoying sounds, the rear suspension is another negative, small road imperfections, cracks and transitions produce a loud thump (feels like the compliance bushings are either too hard or not thick enough) which reverberates over the cabin.The front suspension works really well. Wind noise is low compared to previous models and other brands we considered. The interior is very spacious and is made with good quality materials. Fit and finish inside and out is no different than the Audi Q7 we tested (which was twice the price), with the Q7 having more felt in the cargo area and more sound insulation and other high end features (which we could have had if we had chosen the Elite model).The new Pilot is extremely efficient, best MPG was 31 (verified, the computer is only off by half a MPG), worse MPG has been 24. Lastly, we decided to purchase the Pilot because the first two that we owned were extremely reliable (zero shop visits), efficient and comfortable; the price was on target and the dealership employees are very competent and customer oriented. Overall the Honda offers a better balance of value, efficiency and reliability over the other brands we tested.
We have been driving the 2019 Pilot now for slightly over a year. So far zero problems.
Ride has improved a bit, still quiet and very comfortable inside. This past summer with all the grand kids visiting we could carry them around and their huge amount of paraphernalia quite easily, plenty of USBs too !!!
Highway fuel economy (at 70 to 75 MPH) is consistently at 29 to 31 MPG, much better then the previous Pilots we have owned.
Honda has made it really easy to make system updates, you can go by the dealership anytime (Sundays is easy) get next to the building in rage of their WIFI and the updates quickly fly in no problem, or you can do it over the air at home if you like (if your own WIFI) is strong enough.
We enjoy using the new version of Android auto, it has many more apps and options and especially the navigation app with step by step, turn by turn and voice input features; its easy, accurate and the screen is vivid.
We enjoy our Pilot and its dependability and its comfort and on and on....
Great car and great ride but ....
Witz, Dallas, TX, 03/05/2019
2019 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
We traded in a 2007 Odyssey with over 200,000 miles for a 2019 Pilot EX-L. We love the drive, the interior space, the tech but we're very disappointed by the sloppy installation of the rear cargo door. Similar to what two other reviewers experienced the spacing between the cargo door and the bumper varies by 1/4" going from one side to the other and therefore sticks out a bit. Where is … Honda's quality control?
12/4/2021 Update Honda is unwilling to correct the misaligned rear cargo door. Having been a loyal customer for years I would hesitate buying another Honda in the future.
Honda quality on decline
Mila, Leander, TX, 01/15/2019
2019 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
We got a brand new 2019 Honda EX-L and took possession from the dealership in Round Rock, Texas in the evening when already night started coming down. Went home and Park car in garage. a few days later back from vacation, we noticed that cargo door was not aligned and rear bumper spacing with cargo door was way off. Rear bumper on the left side there’s more than a 1/4” more spacing … than at the right side and cargo door corner on the right side is protruding at least 1/4”. Really ugly to see. We went back to dealer and they send us to service department. Service department supervisor told us that in order to fix that, they will have to take all interior out and there is no guarantee that they will be able to fix it. We went back to dealer and even though sale manager told us he will exchange our car, his boss told us no way. We did not have received car registration yet. That boss told us there’s nothing that can be done because all car a made now with robots and all other car are same. So, sad side of the story is we paid a little over 36k for a car which has defect. We have to drive a car which we don’t like and even hate it now. Very sad, Honda. I have a 2013 Honda Pilot touring and it’s still perfect. Honda is really loosing it’s reputation and it look like third world car manufacturer. So buyers be aware. I don’t think I will buy again car from Honda, not only that but I will try to get rid off this one as soon as I can and shop for something else. Very disappointed!!!
Family Hauler
Jason C., Pikeville, NC, 04/23/2021
2019 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
I wish there was an option for 4.5 stars because thats what i would give this pilot. We're at 40k miles now the service we've done is put on new tires, alignment, trans fluid, oil, and cabin and engine filter. Ive heard people have had issues with the infotainment, and knock on wood, we have had no such issues. Apple carplay works great everything loads and works the way its supposed … to. The leather is pretty comfy and most of the surfaces you touch in the pilot are soft touch instead of hard plastics or cloth. We have gone on a lot of road trips with this girl and we typically average 25/26 mpg when we do. 23/ 24 during normal driving. We love how this suv drives and how relatively quiet it is. The third row is pretty small but it fits our 7 year old just fine. Overall the Honda Pilot seems problem free so far (small saple size i know) and excellent to haul the family around on road trips, to school, grocery store etc. I would highly recommend to anyone with kids or someone who needs the large trunk space when 3rd row is folded down. Btw the reversible and lowerable trunk tray that comes standard where one side is plastic and other side is carpet is so smart. Solid SUV.
Edmunds Summary Review of the 2019 Honda Pilot EX-L SUV
What’s new
- For 2019, the Honda Pilot gets a minor styling update
- Smoother-shifting nine-speed transmission
- The Honda Sensing suite of advanced safety features is now standard for all trims
- New tech features, including a revised infotainment touchscreen
- Part of the third Pilot generation introduced for 2016
Pros & Cons
- Pro:A versatile, roomy interior with spacious rear seats
- Pro:Ride is smooth and compliant in most conditions
- Pro:Better fuel economy than rivals
- Pro:Multiple clever storage compartments
- Con:Collision warning and adaptive cruise control are overly sensitive
- Con:Third-row access is narrow
- Con:Nine-speed transmission is improved, but still not as smooth as the six-speed
Which Pilot does Edmunds recommend?
With more standard features than before, the EX is the definite value play. You get a lot of useful features, including keyless access and ignition, heated front seats, one-touch slide-and-fold second-row seats, and pretty much the same infotainment system and safety features that all the more expensive trims have. It doesn't have a power liftgate, however. For that, you'll need to upgrade to at least the EX-L.
Full Edmunds Review: 2019 Honda Pilot SUV
Driving
7.5With ample power, a transmission offering full manual control and respectable handling, the Pilot is an athlete in the three-row SUV segment. It's a champ on mountain roads, and it can manage slippery surfaces should you opt for all-wheel drive.
Comfort
9.0The Honda Pilot does comfort better than most in the segment. Consider its excellent ride quality, ultra comfy seats and easy-to-operate tri-zone climate control. Tire and wind noise is also minimal.
Interior
8.0The Pilot exhibits Honda's typical efficiency of space and practical features. The driving position is a bit upright, so you never feel ensconced in the cabin, but that's usually what SUV buyers are looking for. Visibility is also quite good.
Utility
8.5The Pilot is a utilitarian vehicle even though it can't tow as much as large truck-based SUVs. Its roomy, well-thought-out interior proves extremely useful when you stuff it full of passengers and their gear.
Technology
8.0The Pilot's infotainment touchscreen is a big step forward from the previous system. Plus, there are a bunch of clever apps that use the onboard Wi-Fi connection, which will surely make road trips with friends or family more enjoyable. We know Honda is capable of a decent adaptive cruise system, but it has yet to find its way into the Pilot.
Edmunds Insurance Estimator
The Edmunds TCO® estimated monthly insurance payment for a 2019 Honda Pilot in Ohio is:
$53.00 per month*Legal