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Used 2019 Honda Pilot EX-L SUV Review

Consumer reviews

Read what other owners think about the 2019 Honda Pilot EX-L SUV.

5 star(33%)
4 star(11%)
3 star(34%)
2 star(11%)
1 star(11%)
3.4 out of 5 stars
9 reviews

Most helpful consumer reviews

5 out of 5 stars

Our third Pilot

RC, Victoria, TX, 10/24/2018
2019 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
After months of research we decided to forego the 2018's tempting price discounts and picked up a 2019 EXL instead. Looked around until we found a dealer willing to deal and got the price we wanted. This is our third Pilot, we had a 2008 EXL which was traded after a wreck, bought a 2012 EXL to replace it and now the 2019 EXL. The 2019 is a nice car but it lacks the solid feel of the old … 2008. The 2019 rides very quiet on good pavement, course pavement makes some body parts resonate, producing very annoying sounds, the rear suspension is another negative, small road imperfections, cracks and transitions produce a loud thump (feels like the compliance bushings are either too hard or not thick enough) which reverberates over the cabin.The front suspension works really well. Wind noise is low compared to previous models and other brands we considered. The interior is very spacious and is made with good quality materials. Fit and finish inside and out is no different than the Audi Q7 we tested (which was twice the price), with the Q7 having more felt in the cargo area and more sound insulation and other high end features (which we could have had if we had chosen the Elite model).The new Pilot is extremely efficient, best MPG was 31 (verified, the computer is only off by half a MPG), worse MPG has been 24. Lastly, we decided to purchase the Pilot because the first two that we owned were extremely reliable (zero shop visits), efficient and comfortable; the price was on target and the dealership employees are very competent and customer oriented. Overall the Honda offers a better balance of value, efficiency and reliability over the other brands we tested. We have been driving the 2019 Pilot now for slightly over a year. So far zero problems. Ride has improved a bit, still quiet and very comfortable inside. This past summer with all the grand kids visiting we could carry them around and their huge amount of paraphernalia quite easily, plenty of USBs too !!! Highway fuel economy (at 70 to 75 MPH) is consistently at 29 to 31 MPG, much better then the previous Pilots we have owned. Honda has made it really easy to make system updates, you can go by the dealership anytime (Sundays is easy) get next to the building in rage of their WIFI and the updates quickly fly in no problem, or you can do it over the air at home if you like (if your own WIFI) is strong enough. We enjoy using the new version of Android auto, it has many more apps and options and especially the navigation app with step by step, turn by turn and voice input features; its easy, accurate and the screen is vivid. We enjoy our Pilot and its dependability and its comfort and on and on....
2 out of 5 stars

Great car and great ride but ....

Witz, Dallas, TX, 03/05/2019
2019 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
We traded in a 2007 Odyssey with over 200,000 miles for a 2019 Pilot EX-L. We love the drive, the interior space, the tech but we're very disappointed by the sloppy installation of the rear cargo door. Similar to what two other reviewers experienced the spacing between the cargo door and the bumper varies by 1/4" going from one side to the other and therefore sticks out a bit. Where is … Honda's quality control? 12/4/2021 Update Honda is unwilling to correct the misaligned rear cargo door. Having been a loyal customer for years I would hesitate buying another Honda in the future.
3 out of 5 stars

Honda quality on decline

Mila, Leander, TX, 01/15/2019
2019 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
We got a brand new 2019 Honda EX-L and took possession from the dealership in Round Rock, Texas in the evening when already night started coming down. Went home and Park car in garage. a few days later back from vacation, we noticed that cargo door was not aligned and rear bumper spacing with cargo door was way off. Rear bumper on the left side there’s more than a 1/4” more spacing … than at the right side and cargo door corner on the right side is protruding at least 1/4”. Really ugly to see. We went back to dealer and they send us to service department. Service department supervisor told us that in order to fix that, they will have to take all interior out and there is no guarantee that they will be able to fix it. We went back to dealer and even though sale manager told us he will exchange our car, his boss told us no way. We did not have received car registration yet. That boss told us there’s nothing that can be done because all car a made now with robots and all other car are same. So, sad side of the story is we paid a little over 36k for a car which has defect. We have to drive a car which we don’t like and even hate it now. Very sad, Honda. I have a 2013 Honda Pilot touring and it’s still perfect. Honda is really loosing it’s reputation and it look like third world car manufacturer. So buyers be aware. I don’t think I will buy again car from Honda, not only that but I will try to get rid off this one as soon as I can and shop for something else. Very disappointed!!!
4 out of 5 stars

Family Hauler

Jason C., Pikeville, NC, 04/23/2021
2019 Honda Pilot EX-L 4dr SUV (3.5L 6cyl 6A)
I wish there was an option for 4.5 stars because thats what i would give this pilot. We're at 40k miles now the service we've done is put on new tires, alignment, trans fluid, oil, and cabin and engine filter. Ive heard people have had issues with the infotainment, and knock on wood, we have had no such issues. Apple carplay works great everything loads and works the way its supposed … to. The leather is pretty comfy and most of the surfaces you touch in the pilot are soft touch instead of hard plastics or cloth. We have gone on a lot of road trips with this girl and we typically average 25/26 mpg when we do. 23/ 24 during normal driving. We love how this suv drives and how relatively quiet it is. The third row is pretty small but it fits our 7 year old just fine. Overall the Honda Pilot seems problem free so far (small saple size i know) and excellent to haul the family around on road trips, to school, grocery store etc. I would highly recommend to anyone with kids or someone who needs the large trunk space when 3rd row is folded down. Btw the reversible and lowerable trunk tray that comes standard where one side is plastic and other side is carpet is so smart. Solid SUV.

Edmunds Summary Review of the 2019 Honda Pilot EX-L SUV

What’s new

  • For 2019, the Honda Pilot gets a minor styling update
  • Smoother-shifting nine-speed transmission
  • The Honda Sensing suite of advanced safety features is now standard for all trims
  • New tech features, including a revised infotainment touchscreen
  • Part of the third Pilot generation introduced for 2016

Pros & Cons

  • Pro:A versatile, roomy interior with spacious rear seats
  • Pro:Ride is smooth and compliant in most conditions
  • Pro:Better fuel economy than rivals
  • Pro:Multiple clever storage compartments
  • Con:Collision warning and adaptive cruise control are overly sensitive
  • Con:Third-row access is narrow
  • Con:Nine-speed transmission is improved, but still not as smooth as the six-speed


Which Pilot does Edmunds recommend?

With more standard features than before, the EX is the definite value play. You get a lot of useful features, including keyless access and ignition, heated front seats, one-touch slide-and-fold second-row seats, and pretty much the same infotainment system and safety features that all the more expensive trims have. It doesn't have a power liftgate, however. For that, you'll need to upgrade to at least the EX-L.

Full Edmunds Review: 2019 Honda Pilot SUV

What’s new

For 2019, the Honda Pilot gets a minor styling update and revised shift programming for its nine-speed automatic transmission. The Honda Sensing suite of advanced safety features is now standard for all trims. New features include a Wi-Fi hotspot, a hands-free tailgate, a rear-passenger intercom system, a new instrument panel, a new 8-inch infotainment touchscreen with a physical volume knob, enhanced telematics and vehicle control through smartphone apps, and a wireless charging pad.

Vehicle overview

There were already a lot of things we liked about last year's Honda Pilot. Even among its all-star midsize SUV rivals, the Pilot got high marks for its spacious interior, powerful and efficient V6 engine, and clever storage solutions. Our only significant gripes concerned the unrefined nature of the gear shifts coming from the available nine-speed transmission and the unintuitive touchscreen infotainment system. Well, now we don't even have those to complain about.

For 2019, Honda has retuned the nine-speed, eliminating much of the low-speed stutters and jerkiness that it used to exhibit. It's still not as smooth as the six-speed transmission found on the less expensive trim levels, but it's considerably better than last year. The infotainment system's user interface has also been updated. It's more intuitive to use this year and has a physical volume knob that replaces the previous touch-sensitive volume slider. Rounding out the 2019 Honda Pilot's changes are new tech features, added standard safety features and styling enhancements.

Considering that the Pilot was one of the highest rated in the class before these improvements, we're certain that we'll like it even more now. We're sure you will, too. In a segment that includes the very desirable Mazda CX-9, Toyota Highlander and Volkswagen Atlas, it could very well be the best when it comes to a family-friendly choice. The Pilot definitely deserves a spot on your short list.

Notably, we picked the 2019 Honda Pilot as one of Edmunds' Best Midsize SUVs, Best Family SUVs, and Best Gas Mileage SUVs for this year.

What's it like to live with?

With a spacious cabin, exceptional comfort and a tremendously roomy cabin, the Honda Pilot is the quintessential three-row crossover. As soon as we got behind the wheel of this newest model, our editors universally agreed: The Pilot was the best of the bunch. We immediately reached out to Honda and secured a fully loaded Elite model for our long-term test fleet. Over the course of a year and 25,000 miles, we drove our Black Forest green tester to Las Vegas, Sacramento and Oregon. Usually, it performed the commuting duties typical of a family-friendly SUV. To read about our experiences, read our long-term Pilot test. Note that while we tested a 2016 Pilot, most of our observations still apply to the 2019 model. The only exceptions deal with the infotainment and transmission improvements Honda made for this year.

2019 Honda Pilot models

The eight-passenger 2019 Honda Pilot is a midsize SUV that is offered in five primary trim levels: LX, EX, EX-L, Touring and Elite. All models are powered by a 3.5-liter V6 (280 horsepower, 262 pound-feet of torque). A six-speed automatic transmission is standard for most trims, while a nine-speed transmission comes with Touring and Elite models. Front-wheel drive is standard, and all-wheel drive is available for all models (standard on Elite).

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Standard features for the LX include 18-inch alloy wheels, automatic LED headlights, active noise cancellation, air conditioning, 60/40-split folding third-row seats, a multi-angle rearview camera, a 5-inch touchscreen and seven-speaker audio system with USB/auxiliary inputs. Standard advanced safety features include adaptive cruise control, frontal collision warning with automatic braking, road departure mitigation, lane keeping assist and automatic high-beam assist.

The EX adds LED foglights, heated mirrors, remote ignition, keyless entry, a terrain management system, tri-zone automatic climate control, heated front seats, a power-adjustable driver's seat, one-touch slide-and-fold second-row seats, an 8-inch touchscreen, HondaLink and CabinControl smartphone integration, Android Auto and Apple CarPlay, satellite radio, and a blind-spot monitor with rear cross-traffic alert.

Stepping up to the EX-L trim gets you a sunroof, a power liftgate, a universal garage door opener, rear-seat window sunshades, an auto-dimming rearview mirror, a leather-wrapped steering wheel, leather upholstery, driver-seat memory functions, a power-adjustable front passenger seat and second-row USB charging ports. There's also an EX-L subtrim that adds a navigation system and a rear entertainment system with a 10.2-inch screen with HDMI input, Blu-ray player and streaming apps. You also gain a 110-volt power outlet and intercom system through the rear headsets.

The Touring trim gets all of the above plus 20-inch wheels, roof rails, front and rear parking sensors, hands-free operation for the liftgate, heated rear seats, a Wi-Fi hotspot, a 10-speaker premium audio system and multi-zone audio. Heated second-row captain's chairs are available (reducing seating capacity to seven).

The Elite trim comes standard with the captain's chairs, as well as automatic wipers, power-folding mirrors, a panoramic sunroof, a heated steering wheel, ventilated front seats, and a wireless charging pad.

Trim tested

Each vehicle typically comes in multiple versions that are fundamentally similar. The ratings in this review are based on our full test of the Honda Pilot Elite (3.5L V6 | 9-speed automatic | AWD).

Driving

7.5
With ample power, a transmission offering full manual control and respectable handling, the Pilot is an athlete in the three-row SUV segment. It's a champ on mountain roads, and it can manage slippery surfaces should you opt for all-wheel drive.

Comfort

9.0
The Honda Pilot does comfort better than most in the segment. Consider its excellent ride quality, ultra comfy seats and easy-to-operate tri-zone climate control. Tire and wind noise is also minimal.

Interior

8.0
The Pilot exhibits Honda's typical efficiency of space and practical features. The driving position is a bit upright, so you never feel ensconced in the cabin, but that's usually what SUV buyers are looking for. Visibility is also quite good.

Utility

8.5
The Pilot is a utilitarian vehicle even though it can't tow as much as large truck-based SUVs. Its roomy, well-thought-out interior proves extremely useful when you stuff it full of passengers and their gear.

Technology

8.0
The Pilot's infotainment touchscreen is a big step forward from the previous system. Plus, there are a bunch of clever apps that use the onboard Wi-Fi connection, which will surely make road trips with friends or family more enjoyable. We know Honda is capable of a decent adaptive cruise system, but it has yet to find its way into the Pilot.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2019 Honda Pilot in Ohio is:

$53.00 per month*
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