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Used 2019 Honda Pilot Consumer Reviews

3.5 out of 5 stars
152 reviews
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Pros
Cons
2 out of 5 stars

Radio and entertainment issues

JessRN13 , 09/26/2019
2019 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
30 of 30 people found this review helpful

I purchased the 2019 elite pilot after being a previous Accord owner for the past 13 years. This elite Pilot has given me the biggest headache of any vehicle I’ve ever owned. Basically the radio and any type of entertainment will cut off and suddenly stop working. The radio, the usb, the Bluetooth, the apple/android play, the dvd audio WILL NOT WORK. It just gives you an error message that says “audio not available”. I have taken it to the dealership where they say it needs a “hard reset” but this problem still continues to happen. It’s very frustrating and there’s nothing being done that solves this problem. So basically I’m stuck with a brand new 50k defective vehicle. Nice job Honda.

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5 out of 5 stars

Smooth quiet ride with plenty of pep

George Snyder, 09/04/2018
2019 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
71 of 74 people found this review helpful

I like the Honda sensing feature, which is standard in the 2019 models. The side mirror interior lights are much nicer than the other manufacturer exterior orange lights. The 280 HP with the 6-speed transmissions has good smooth acceleration. Fits 8 people reasonably comfortable, wish they had an option for back bucket seats (7 seat) - but no such luck. The 2019 has mostly cosmetic changes, more significate are the LED headlights and larger rear center antenna - for FM/satellite reception. The 2019 is basically the same price at the 2017 models with the same features, so that is a pretty good deal.

Performance
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

Honda Pilot LX Great Value SUV

Kurt Bender, 04/13/2019
2019 Honda Pilot LX 4dr SUV (3.5L 6cyl 6A)
77 of 81 people found this review helpful

The 2019 Pilot LX is the lowest priced Pilot in Honda’s showroom. It has all most people need and some extras that people want. The great standard safety systems and adaptive cruise control work pretty good and the automatic emergency braking saved my bacon when I failed to see a car locking it’s brakes on the freeway. The LX has plenty of power and a smooth controlled ride. The gas mileage is good for a fairly big CUV/SUV. It has great climate controls that are easy to use and all three rows have air vents. It has a big roll top bin with great storage in between the front seats and a smallish lighted glovebox. The front seats adjust manually with a ratchet type plastic lever. The recline is adjustable with many positions using the side lever. All adjustments are very easy and work well. All seats fold easily with a lift up plastic lever. This includes the second and third row seats. (The Pilot LX does not have the one touch button. It has an easy to use one lift up lever.) The storage is fantastic with plenty of room for people and stuff. The base radio with standard Bluetooth works great and it sounds super as well. There is no XM radio, but I play it from my phone via Bluetooth. The interior lighting is not the greatest, but for a few bucks, change the bulbs to LED and you’ll light up the interior. The standard Bridgestone tires are okay, and the interior and exterior are well built. I highly recommend this CUV/SUV over other models from VW and Subaru. The Pilot LX is a great choice for families on a budget that want the room and comfort that the LX provides without spending $48,000 for the Honda Pilot Elite.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

1 month in

Francisco, 09/26/2018
2019 Honda Pilot Touring 4dr SUV AWD w/Rear Captain's Chairs (3.5L 6cyl 9A)
52 of 55 people found this review helpful

1 month in and we are loving the new pilot. The cosmetic upgrades on the 2019 Touring really make it pop including the new taillights, new bumper design, the new rims which look nicer in person than online, and the chrome accents. The ride is comfortable. The features are very nice, just make sure to take some time and read through the owners manual in order to figure it all out. The trunk space is big enough for anything we need when you put the third row down. The LED headlights are fantastic. My wife always had trouble driving at night, but not anymore with the pilot as the LEDs light up the road very well. Android auto was a bit of a pain it keeps trying to open on our phones even when we do not want to use it so we ended up disabling it. The touchless liftgate takes some getting use to, but it works well once you figure it out. Overall the Pilot touring has been a fantastic vehicle for our family. The only things we added to it were splash guards and body side molding. My biggest gripe is that my wife wants to drive everywhere now so I have to get accustomed to being a passenger...

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best SUV, bar none.

BobbyB, 04/19/2019
2019 Honda Pilot EX-L 4dr SUV AWD (3.5L 6cyl 6A)
17 of 17 people found this review helpful

I don't even know where to begin describing the perfection of this vehicle in both form and function. Ergonomics from the driver’s position are perfect, getting used to locations and operation of buttons a breeze. Comfort in all 3 rows is excellent and I'm a 6'-2" guy. Headroom for my height is not an issue in any position. I can spend a short trip in the 3rd row, the kids have no issues whatsoever. Reasonable space remains behind the 3rd row for a few suitcases and a stack of blankets and pillows and things you can squash into free space, particularly if you remove the floor panel and adjust it to its recessed position. With the 3rd row folded down the cargo volume is similar to most minivans. Look and feel: This vehicle in my opinion is a good looking broad shouldered vehicle with decent ground clearance that adds to its rugged yet refined look. It’s not so high as to make ingress or egress difficult. The front row seats are firm and contoured yet not so much so that they are uncomfortable. There is enough give to conform to any body shape and provide good comfort. The EX-L 2nd row one-touch seats make 3rd row access easy. Second row has a recline feature that adds to overall comfort. Headrests are located in all seating positions. Safety Features: The standard safety features are seamlessly integrated into the driving experience. Cross traffic alert is great for parking lots, adaptive cruise control makes highway driving less stressful as the vehicle manages safe distance and speed as traffic adjusts ahead of the vehicle. The Lane Keep Assist and Road Departure may startle the driver at first as the steering wheel may shake as a warning to the driver or the vehicle will push back if you move across the road lines with the LKAS enabled. These features can be enabled or disabled by the driver. All in all these are great features and in time any driver will come to appreciate them. Comfort and convenience: The adjustable driver’s seat has enough axis adjustments that anyone can find a comfortable position along with the aid of the tilt and telescoping steering wheel. The passenger seat has fewer adjustments but is adequate. Conveniently located storage locations around the vehicle allow for umbrellas, papers, cups, and other items to be stored near the driver and passengers. The center console is deep and cavernous and has an adjustable change tray. This space could stand to have a few more options for managing the space, but that’s a minor point. Within are USB charging ports as well as on the main console. Other chimes and warning indicators use a low volume pleasant sound such as lights left on or when locking the vehicle. This is welcome versus vehicles which beep the horn when locking. Visibility all around is good. The backup camera aids in visibility to the rear when backing up. Drivability: The Pilot has a default driving mode and a selectable economy driving mode from a button on the dashboard. The default mode feels like most automobiles with crisp quick acceleration and shift points. Fuel economy in this mode seems to come in slightly under the advertised city MPG but not by much. In economy mode the vehicle hits or exceeds MPG ratings but the driving experience IMO is sluggish, though my wife didn’t seem to notice or mind. Road feel is firm without being harsh. This is far superior to the old body on frame SUVs of days past. Steering feel is light and responsive without being over tight. The feel is more of a rear drive or AWD vehicle than biased toward the front. While test driving other SUVs they seemed to have a heavy front wheel drive feel, where the Pilot is light and crisp and responsive. City driving and highway driving are equally enjoyable. Recommendations: For a daily driver or family hauler this vehicle is an excellent choice with zero regrets. It is as at home at work, a campground, golf course, beach or campground. Cautions: Drive through car washes with guide rails will strike the allow wheels and scuff or gouge the finish.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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