by Michael Massey, Vehicle Testing Assistant on November 8, 2016
The maintenance minder for our 2016 Honda Pilot alerted us that an A1 service needed to be completed. So I scheduled an appointment with Honda of Santa Monica for 9:30 the next morning and arrived at about 9:35.
by Dan Edmunds, Director of Vehicle Testing on July 5, 2016
This always seems to happen to me. I get all set to take Vehicle A on my twice-annual road trip north to Oregon, only to discover it needs an oil change before I leave town. Such is the case with our 2016 Honda Pilot, which very recently started displaying a Maintenance Due Soon message along with the code for service that is due: B16.
The Pilot's oil change interval is 7,500 miles, so this will be its second one. I wasn't quite sure of the exact mileage of the previous oil change, but the fact that there's a warning at all indicates the oil's remaining life has sunk to 10 percent or less, which is 750 miles.
My upcoming road trip will amount to more than 2,000 miles, so I had to handle it beforehand. I drove over to my local dealer, Hardin Honda, and got into the service line at 9:33 am.
by Ed Hellwig, Executive Editor on June 23, 2016
Our 2016 Honda Pilot is asking for some new fluids. Some new oil and a filter to be exact. That's what the "B16" maintenance code flashing above means. It's a follow up to the "A1" code we saw around 7,500 miles. At this point we're nearing 13,000 miles so it's seems about time for a refresh.
by Cameron Rogers, Associate Editor on April 7, 2016
Two days before I was set to leave for Las Vegas in the 2016 Honda Pilot, Schmidt informed me he received a letter from Honda saying there was a technical service bulletin issued for the Pilot regarding the infotainment system. Schmidt said that if I had time to take it in, I could have the Pilot a day early and work from home. To save myself from a three-hour round-trip office commute, I took the offer.
by Travis Langness, Automotive Editor on March 28, 2016
In less than five months, our long-term 2016 Honda Pilot has already hit the 10,000-mile mark, nearly a month ahead of schedule. Comfy, road-trip-friendly vehicles are popular around here so that's not a massive surprise, but even this big Honda has seen more than its fair share of action.
by Carlos Lago, Road Test Editor on March 2, 2016
After a couple of weeks spent completing the A1 service, ordering parts (including a new windshield) and half-finished repairs, the 2016 Honda Pilot was ready for its last day at the dealer to fix the remaining problems.
I met windshield installer Kevin Gaines at Community Honda at 8:00 a.m. Thankfully, the glass arrived at the dealer intact. Since it would take less than an hour to install, I asked to shadow him and take pictures during the process. The dealership's service manager wouldn't let me in the service area, so Kevin parked the Pilot in a nearby alleyway and got to work.
by Cameron Rogers, Associate Editor on February 25, 2016
To recap our repair story so far, our 2016 Honda Pilot needed parts that would fix the broken steering wheel heater and snapping sound emanating from the driver window. We also added a windshield replacement after errant rocks cracked the glass.
Community Honda called us Tuesday to say that the parts had arrived. I informed windshield installer Kevin Gaines of Gaines Glass and told him to meet me at the dealer on Friday morning. He would remove the Pilot's cracked windshield, install the new OEM glass, and then hand it off to the dealer's techs for the other repairs.
by Cameron Rogers, Associate Editor on February 18, 2016
When we last left our 2016 Honda Pilot, the Green Machine had just finished its A1 service, with repair parts ordered for the busted steering wheel heater and noisy driver window. The dealer called on Tuesday saying that the parts had arrived. The Pilot was busy for the rest of the week, so I made the appointment for Friday. Everything was going smoothly.
And then it wasn't.
by Cameron Rogers, Associate Editor on February 10, 2016
The 2016 Honda Pilot had been in our fleet just three months when it displayed its "Maintenance Due Soon" warning near the 7,500-mile mark. The A1 service is a simple one, just an oil change and tire rotation. I didn't think the service would take very long, so I offered to take it to my local Honda dealer.
Before handing the key over, car commandant Mike Schmidt warned that my waiting time would be extended because of the Pilot's malfunctioning steering wheel heater. No problem, I said, then jumped into my emerald chariot. After driving for about five minutes, I realized my wait time would likely be even longer.
by Brent Romans, Senior Automotive Editor on February 2, 2016
The driver information display on our 2016 Honda Pilot is now kindly notifying us that maintenance is due soon. Grab your beer and pretzels, it's Honda/Acura service bingo time with an "A1" indicator.
by Scott Oldham, Editor in Chief on December 18, 2015
We've been banging around in our long-term 2016 Honda Pilot for a little more than a month now and we have our first mechanical issue. I wouldn't call it serious, but it's certainly annoying on a brand new vehicle that's been driven 3,000 miles.
This morning the Pilot's heated steering wheel was a no-show.
by Dan Frio, Automotive Editor on November 13, 2015
Is Honda finally on the way back? For years, the automaker that owned the 90's with small, sporty and spirited cars (some funneled through the Acura brand, sure) has seemingly stumbled its way through the last decade with a string of sleepy, also-ran designs and powertrains. Top-sellers like the CR-V, Odyssey and Accord have kept the brand relevant, but hardly exciting. That malaise even affected the Pilot, Honda's three-row alternative to the minivan.