Repairs Complete, Back to Operational - 2016 Honda Pilot Long-Term Road Test
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2016 Honda Pilot Long-Term Road Test

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2016 Honda Pilot: Repairs Complete, Back to Operational

by Cameron Rogers, Associate Editor on March 2, 2016

2016 Honda Pilot

After a couple of weeks spent completing the A1 service, ordering parts (including a new windshield) and half-finished repairs, the 2016 Honda Pilot was ready for its last day at the dealer to fix the remaining problems.

I met windshield installer Kevin Gaines at Community Honda at 8:00 a.m. Thankfully, the glass arrived at the dealer intact. Since it would take less than an hour to install, I asked to shadow him and take pictures during the process. The dealership's service manager wouldn't let me in the service area, so Kevin parked the Pilot in a nearby alleyway and got to work.

2016 Honda Pilot

It took him about 15 minutes to prep the Pilot and detach the windshield. It was another 20 minutes to apply the new adhesive, set the glass, attach the sensor package to the top of the windshield and replace the wipers and underhood paneling. Then he drove it across the street and delivered it to the technicians so they could work on the steering wheel heater. I paid Kevin, squared everything with the service advisor, and had the shuttle driver drop me off at my house.

2016 Honda Pilot

2016 Honda Pilot

The advisor called at 4:30 p.m. to say that the Pilot was ready for pick up. The heater was fixed by tightening up a loose wiring connection and replacing the dedicated steering wheel heater fuse (#27). With that, the Pilot's repair saga was finally over. I went to the dealer, grabbed the Pilot and called it a day.

In one of the previous posts, I wrote that I started with Safelite for the windshield repair. Answer a few questions and the website gives a quote for "OEM-equivalent" glass. They will also give pricing over the phone for actual OEM glass, which is what Kevin installed, so I gave Safelite a call. There were pricing inconsistencies in their computer system and it took a couple days for them to respond with a solid price.

Here's what Safelite quoted for OEM glass and installation: 
Glass: $745.83
Upper molding: $6.58
Other molding: $36.75
Disposal: $9.95
Labor: $150.00
Tax: $85.42
Total: $1,034.53

Here's a breakdown of what Kevin charged:
Glass: $650.00
Sealant: $15.00
Labor: $85.00
Tax: $59.85
Total: $809.85

Cameron Rogers, Associate Editor @ 9,300 miles

  • Full Review
  • Pricing & Specs
  • Road Tests (1)
  • Comparison
  • Long-Term

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