2010 Honda Civic Consumer Review: 2010 civic - it us up to Honda

2010 Honda Civic Sedan - Consumer Review

Average Consumer Rating

118 Total Reviews

All Models

Build Quality
Reliability Value
7 of 9 people found this review helpful
2010 civic - it us up to Honda now
By btbarryt on


2010 Honda Civic DX 4dr Sedan (1.8L 4cyl 5A)


I bought my daughter a new 2010 civic to start college. Everything has been good up until now. Coming out of winter, we discovered her air conditioner is not working. The local Honda dealership in Gadsden says the compressor is out. The car has 40,000 miles, which is just past warranty. The local service manager says he is going to bat for me with the District manager to honor fix this for us. He committed to calling me yesterday with an answer. Still waiting - what do you think will happen? I own 6 cars, but this is my first Honda. It is up to Honda if this is my last purchase of a Honda product. Hopefully they will do the right thing and fix it. I will update as this unfolds.

Best Features

Great fuel economy and fun to drive.

Worst Features

I bought this car because I have always heard of Honda quality. Very disappointed that I am facing a huge repair bill at 40,000 miles. This is my first Honda product since my days as a kid riding their motorcycles. Everything has been good until this air compressor issue. It will be up to Honda to determine if I will purchase another Honda product. I am hopeful but who knows at this point. Stay tuned..............
Recommend (7) (2)

Are you the author of this review?

Update Your Review
Report it
Comments (5) Post a Comment
By btbarryt
on 05/16/13 11:27 AM (PDT)

UPDATE - I was just contacted by the local service manager; he informed me that Honda will take care of this even though the warranty has expired. I feel this is the right thing to do and I really appreciate them stepping up and making this right. I have renewed confidence in the quality of Honda's customer service. Thanks again Grissom Honda!

Report it
By achero1
on 05/05/14 17:18 PM (PDT)

I had the same issue with my civic, the ac stopped working at 37k miles. Honda did not rectify the issue. I purchased my civic ex new I had the following issues: Leaking water on the passenger side foot well. The heater hose was never connected from the factory underneath the center console. Electrical issues- radio had to be replaced 2x. AC failed at 37k miles. Brake light recall. Honda customer service is lacking. Best service I have ever received was from KIA hands down.

Report it
By steveaspesi
on 07/13/13 11:27 AM (PDT)

I think you got really lucky. Having anything fixed for free after the warranty expired? I'm guessing they will have your loyalty, but would you have given up on Honda if they decilined your request?

Report it
By flossom
on 05/18/13 06:55 AM (PDT)


Report it
By av8r81
on 08/29/13 19:18 PM (PDT)

@btberry: it's not the "right thing to do." The factory warranty was expired. It's on you (or your kid) to assume responsibility for your car. You should be thanking the service department for doing you a big favor. Btw, why not get the extended warranty? It's foolish to not insure the mechanical components of your car. The cost of this can be negotiated (usually a 150% markup). BUY A WARRANTY! [HTML removed]

Report it
Post a Comment

You must be signed in to post a comment.


Select a different vehicle  
Recently Viewed
There are no recently viewed vehicles to display

Write Consumer Reviews

Write Consumer Reviews

Write a review and rate your own car.