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Used 2020 GMC Canyon Crew Cab Consumer Reviews

List Price Range
$28,998 - $42,991

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Cons
4 out of 5 stars

Better than all the rivals

M. Levine, 02/23/2020
updated 03/01/2022
2020 GMC Canyon Denali 4dr Crew Cab SB (3.6L 6cyl 8A)
24 of 24 people found this review helpful

This truck is actually fun to drive. Adequate power from the V6, Nice brakes and steering that actually gives feedback. The interior although a bit dated is nice enough. I previously owned a 2016 Colorado but stepped up to the Canyon. All in all a great truck!

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
5 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Reliability, thumbs down

BeeDee, 10/18/2020
2020 GMC Canyon All Terrain 4dr Crew Cab 4WD SB w/Cloth (3.6L 6cyl 8A)
12 of 12 people found this review helpful

Liked the vehicle a lot initially, great off road manners other than the low front air dam, which can be removed. But it threw a rod @ 5000 miles during normal highway driving, getting jerked around by GM with the truck at a dealer 800 miles from my home, ordering a new engine.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Stay away from the 2020 GMC Canyon

gtp1ok, 09/25/2020
2020 GMC Canyon All Terrain 4dr Crew Cab 4WD SB w/Cloth (3.6L 6cyl 8A)
20 of 22 people found this review helpful

Transmission and electrical issues on my brand new GMC with only 4K miles. GMC and dealer know of the issues but won't do anything to fix. Stay away from this vehicle.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Tough but stylish

The General, 04/07/2020
2020 GMC Canyon SLE 4dr Crew Cab 4WD SB (3.6L 6cyl 8A)
9 of 10 people found this review helpful

Why buy a larger truck when this has it all. Sharp looking too.

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2 out of 5 stars

Nice Truck until you buy one

PCOIP, 10/16/2020
2020 GMC Canyon Denali 4dr Crew Cab 4WD SB (3.6L 6cyl 8A)
10 of 13 people found this review helpful

I have the 4x4 Denali Crew Cab, it has a lot of nice features. However, GMC started charging a monthly fee to use their phone APP, I think it's $15.00 a month for something that was previously free. You can't send destinations to it or use the remote lock or start unless you pay a monthly fee. GM Charge for Extra fee for updated maps for navigation. That's on top of OnStar subscription or Sirius XM. My navigation won't recognize Estes Park or other destinations it routes me to Estes Parker? or Colorado Texas. The voice recognition to tell it to call someone doesn't work properly or at all so hands free to change navigation or to make a call while driving doesn't work. In the mornings after the vehicle has sat when taking off it's starts out ok then the power drops like a delay in shifting or loss of power. I've Had GMC dealership look at this today and they say nothing is wrong with it and the navigation issue is just software. The leather seats are basically seat covers and they are hard as a rock. The Chrome on the Side Mirrors look nice but I photograph wildlife from my vehicle which the chrome creates terrible reflections and ruins my photos. I'm just about ready to trade it in for other make entirely. I'm tired GM charging extra monthly for things that should be included on the vehicle it's approaching $50,000 for the vehicle. I'm tired of the hands free system not working which is a safety issue. My 2014 Sierra did not have those issues the phone controls etc. worked fine. If you invest this much in a small truck you want all the bells and whistles to work, not just release something and hope you can eventually get it to work.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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