7 of 8 people found this review helpful
Ready to trade in...
By artistamy1 on
Vehicle2011 GMC Acadia Denali 4dr SUV AWD (3.6L 6cyl 6A)
ReviewWe purchased the 2011 Denali brand-new, kept it well and were rewarded with poor quality. The first year was fine--the lack of technology was a nuisance, but the car fit my very tall family, so I was willing to overlook that. But simple things like the non-qwerty keypad in the CD-based nav system really wore on me. GM stayed solvent by skimping on technology, and it's painfully apparent in this model year. Our '06 BMW 3-series has better technology.
Now at 36k, it's falling apart all over!
Best FeaturesInterior space, decent exterior styling
Worst FeaturesQuality--the struts for the rear hatch broke 400 miles after the warranty expired. The A/C has been putting off a nasty urine smell for 20k miles that the service department conveniently couldn't smell. It is also hissing loudly. The left front brake/suspension is making clunking noises (again, service department couldn't "hear" it). Transmission is rough. No hill-assist. We're trading it in ASAP for a BMW X5. We are done with American cars.
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