This van has been a total disappointment. We've had problem after problem, some of which left me stranded on the side of the road with my three kids in the car. Problems range from transmission to electrical to mechanical. Every problem that results in a visit to the Ford Service department takes days to fix. I bought the van because of the high safety rating - I didn't feel safe stuck in the breakdown down lane of I-95. I cheaped out and didn't buy the Toyota Sienna back in '99, I won't make the same mistake this time. I hear Ford is getting out of the minivan business due to lack of demand of minivans. They must mean lack of demand of their poorly built piece of garbage van.
Worst, most unreliable vehicle ever. We are looking at cars and won't even consider Ford after our Windstar experience. Nearing 50K miles needed new transmission. Interior lights and locks don't work properly. Noises galore. Check engine light perpetually on - need to clear this for third time at 60K. Clunky metal squeak from rear of car. Windshield cracked twice above rearview mirror which kept falling off. Tires went bald at 20K. Nightmare.
We bought this van with 66,000 miles on it. Once it hit 100,000 miles, it went to pot! We knew the air intake manifold was bad when we bought it, but the dealership gave us the runaround saying they didn't make them anymore so we couldn't get it replaced. Finally found someone to do it years later. It left us stranded in another state when tranny went out around 110,000 miles. B/t tranny and engine work, we spent over $3,000....and then less than a year later....it threw a rod! So to the junkyard it went. I was warned about these before buying them, and I wish I had listened. Please stay far away from these vans!
When I firt purchased in March of 2010 I was excited. We had our 4th child, we needed the room. I purchased with 128,000 miles. First 6 months of owning caliper was sticking which cracked my rotor on front driver side. 2 weeks later the heat sensor went and the water pump along with power steering pump. I knew it's was a older vehicle so I wasn't expecting top notch condition. Only passenger side door unlock and lock when pressing the button, have to unlock and lock driver side doors manually. The driver sliding door keeps sticking so you have to keep putting oil on it or WD-40. I kept regular maintenance (oil changes, breaks etc.) Could never fix antifreeze leak, it would just leak in another spot. Seems like each time I turn around something else needed to be fixed. Each time I got the engine light off to get inspected if comes back on a month later for another issue so I gave up and just waited when it was time to renew the inspection. In 2011 experience signs of transmission failure. August of 2013 around 140,000 miles had head gasket replaced. February of 2014 transmission failed completely, replaced with another used transmission. The cluster instrument also goes hay wire I also had that replace and doing the same thing again. Emergency break never worked from the beginning and still don't. 2013 I had to replace the front frame that holds the transmission and engine due to it rusting out so bad, if i didn't the transmission would of fell on the ground, I talked to Ford but they said they can't do nothing about it. The van now has 146,000 miles on it. This is nothing but a money pit I would not recommend this vehicle to anybody. I wish I would of done my research but you live and learn. Not reliable at all, the only thing I can say I never was stranded I always got home when something went wrong.
I needed a minivan because we were having twins. It was a great vehicle while the kids were infants. Easy to get babies into and out of the vehicle,and was roomy enough for everything. Too many problems were shared between me and another Windstar owner: both had idling problems in the morning; both have a transmission that slips; both have a stuck temp. control switch; and both have a check engine light due to a vacuum leak. It's a safe vehicle that is great on road trips, but it's time for a more reliable vehicle for me.