We have had several problems with this vehicle. The paint started to flake off the roof at approximately 65,000K with Ford denying any widespread problems with paint. The electrical system has been problematic causing the dash to flicker and door locks to work erratically. The valves have made noise since we bought it, with Ford unable to find a problem. We have also had front suspension and power steering work. When called about the paint problems, the dealer said I would have to call Detroit...but claimed NOT to have Ford's 800 number! I AM THROUGH WITH FORD PRODUCTS!
Ride is generally pretty good.
Improve quality assurance/inspections before the product leaves the factory.
We bought this as a 1 year old car. Got extended warrenty through 7/04. Three weeks later transmission went at 68,000 miles. Is in shop as we speak for the A/C problem. Constant alignment issues. Front end replaced. Back windows don't work. My dealership did pay for half of the transmission, but I was still out $1,200. My husband and I will NEVER own, drive or even ride in another Ford again. I don't care what kind it is. I have spent more than this is even worth! Ford, wake up and smell the coffee. Renaming it a "Freestar" doesn't fool anyone. The car is a piece of junk!
Mirror to see the kids in the back seat (not the rear view mirror).
EVERYTHING. Here's one, why doesn't Ford try to make its customers happy with decent running vehicles.
We bought this car new in 1999, and
thats where the trouble started. It
didn't have all of the options we were
led to believe (rear audio plate was on
the car but there was no rear audio).
Electrical glitches very early on. As
soon as the warranty ran out, the
steering rack needed replaced, radio
which was never that good broke, and
numerous electrical glitches. Air bag
light spent more time on than off after
fixing twice, just gave up. Torque
converter went at 85000 miles and fixed.
Transmission finally went at 95000
miles and the brake light started coming
on and I am calling it quits. These are
just the major problems. I am now
donating this car to charity and I feel
If you buy a Ford, get a extended
warranty. For $800+, it covered these
out of warranty repairs...
2. A/C Compressor and Evaporator
3. Strut bushing
5. Air Blend door motor
combine valued over $5000. No, I won't
buy a Ford again.
In warranty repairs included 2 sensors,
and intake manifold gasket.
Back when we got it, the big deal was
dual sliding doors. It's still our
favorite, but not such a big deal now.
Don't stop at just licensing hybrid
technology from Toyota. Go rebadge a
Sienna, and stop making cars!