Quick and Easy 20,000-Mile Service - 2015 Ford Mustang GT Long-Term Road Test

2015 Ford Mustang GT Long-Term Road Test

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2015 Ford Mustang GT: Quick and Easy 20,000-Mile Service

by Reese Counts, Vehicle Testing Assistant on February 12, 2016

2015 Ford Mustang GT

Our long-term 2015 Ford Mustang GT recently crossed over the 20,000-mile mark. This signaled a reminder in the car that another service was needed. Thankfully, the Mustang only requires an inspection, tire rotation and oil and filter change at the 20,000-mile service, so I hoped we could get in and out of the shop in just a few hours.

I dropped off the Mustang at Santa Monica Ford around 10:30 a.m. I didn't make an appointment, so I was quite pleased when I was immediately greeted by a porter and directed to a service advisor who helped me right away.

I asked for the 20,000-mile service and mentioned the fact that our car was equipped with staggered wheels. I didn't want another situation where the wrong wheel was installed on the wrong corner with the correct tire.

The service advisor didn't try to sell me any dealer add-ons, so I was checked in and ready to leave in just a few minutes. I was given an estimate of three hours and hitched a ride back to the office.

Around 2:00 p.m., I received a call from the service advisor letting me know the car was ready. The inspection turned up nothing more than slightly low washer fluid. In total, I might have spent 10 minutes at the dealer during the drop-off and pick-up. I even received a follow-up phone call the next day asking about my service.

Maybe because some of my recent dealer visits have been less than stellar I can honestly say this was one of the best service center experiences I've had.

Eight quarts of synthetic 5W-20: $60

Oil filter: $4.99

Hazardous materials charge: $3.11

Labor: $39.95

Sales tax: $6.47

Total: $114.52

Total Days Out of Service: Zero

Reese Counts, Vehicle Testing Assistant @ 21,279 miles

  • Full Review
  • Pricing & Specs
  • Road Tests (2)
  • Comparison
  • Long-Term

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