2013 Ford Fusion Hybrid Consumer Review: Scarily Unreliable

2013 Ford Fusion Hybrid - Consumer Review

Average Consumer Rating

57 Total Reviews

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Build Quality
Reliability Value
7 of 22 people found this review helpful
Scarily Unreliable
By bcastro1207 on


2013 Ford Fusion Hybrid Titanium 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)


Ordered the car in October.
Finally delivered December 26.
The first night, half the dash panel did not light up.
Took it to the dealer - it was a "fuse".
Three days later, same half of the dash panel didn't light up again.
It came back on the next day.
Four days after that, the blind spot sensors stopped working and the warning light came on.
Took it to the dealer - they had to order the sensor.
It's on back order and is still not fixed.
Got the car back.
The next day, started the car and smoke filled the cabin as well as the smell of burning electrical wires.
Dealer - the wires going to the visor light shorted and burned.
Plus, got only 34.5 mpg.
Bottom line: DON'T BUY.

Best Features

Looks good.

Worst Features

Obviously, actually working would be good. In addition, the voice recognition needs work. It lacks the simplicity and sophistication of my Acura. I have a very clear, non-accented voice with perfect enunciation and the voice recognition often did not understand me.
Recommend (7) (15)

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