2013 Ford Fusion Hybrid Consumer Review: Great looking car, terrible re

2013 Ford Fusion Hybrid - Consumer Review

Average Consumer Rating

56 Total Reviews

SE Sedan (2.0L 4-cyl. Hybrid CVT Automatic)

Build Quality
Reliability Value
2 of 3 people found this review helpful
Great looking car, terrible reliability on Ford Sync, Poor mileage
By r_r on


2013 Ford Fusion Hybrid SE 4dr Sedan (2.0L 4cyl gas/electric hybrid CVT)


Car looks great, drives well for a hybrid, solidly built with a nice interior.
However the Ford Sync system along with voice-activated navigation totally sucks.
Navigation doesn't compute route 1/2 the time, screen keeps freezing over, reboots by itself.

To add insult to injury, I've had the car 2 months and taken it twice already to the dealer--they simply reset the system and say nothing is wrong and nothing more they can do.
Completely unacceptable.

If you buy this car, avoid getting the sync and navigation system.
You will be burning a few thousand $ for nothing.

Best Features

Exterior, leather interior and appointments.

Worst Features

Ford Sync Navigation
Recommend (2) (1)

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