3 of 3 people found this review helpful
Freestar transmission failure
By last_ford on
Vehicle2005 Ford Freestar Cargo 4dr Minivan (3.9L 6cyl 4A)
ReviewWe have an 05' Ford Freestar the rear brakes went bad after 22,000 miles and now at 37000 miles the transmission has had an "internal failure" of the fluid pump resulting in the need for a new transmission for $3500. The mechanic at Ford (with 22 years experience) has never seen this before, yet Ford will not cover the repair because it is 1200 miles over the bumper-to-bumper warranty. The main reason why Ford does not increase their warranty to 5years/60,000 miles is beacuse most of their vehicles would not make it that long without some type of failure. Ford Motor Co has refused to help and so has the dealer-very frustrated-WILL NEVER BUY FORD AGAIN and neither should anyone else.
Best FeaturesThe van was great when it would actually move.
Worst FeaturesFord Motor Company and the dealer should take a little more responsibiltiy when something like this happens and assist you in fixing the problem. They should not ask you if you want to trade it in and roll over all negative equity on a "NEW FORD" which is like trading an old problem for a new one.
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