DO NOT BUY. The transmission is absolutely horrible and ford will do NOTHING to fix it. I have broken down 2 times, my car will not accelerate and the RPMS just go crazy. I have had it in the shop 3 times within the past 2 months and they refuse to do anything for it.
What a lemon and huge disappointment the car has been. I guess I am even more disappointed in Ford for not standing behind their vehicle. I have had nothing but issues with this car from the day I got it. It was all quickly pushed under the rug as normal break-in time. Well, the car is dangerous and should be recalled! The transmission revs are highway speeds and you lose all ability to accelerate. I have had it happen now four times and when I take it to the dealer, they cannot dublicate the issue. So it am sent on my way again. Well, not before I give them a laundry list of all the other items that need to be repaired. Including that crap Ford touch system. What a joke! RUN!
Bought car new and have had nothing but troubles with transmission. This car should be on recall as it is a safety issue when driving at highway speeds and car decides to buck and jump. Just traded it on a new Camry will never buy another Ford car. Real disappointment and the dealer could only make excuses. This car could get you killed when driving at highway speeds. Read the internet it is full of horror stories regarding the transmission. Purchased this car with the hopes it would be a dependable vehicle and then had to trade it in to get something dependable. Ford is terrible to deal with, don't buy this car if it is your primary driver as it will let you down and Ford will only make excuses for an inferior product. The Focus rates there with the flaming Pinto.
Update: 2 Clutch Packs, 1 TCU, 1 power window motor, 1 sunroof motor, 1 Sync head unit, 1 transmission, 1 brake booster 52,000 miles in 1 year... so all within 8000 miles . I have had to seek a attorney to try and resolve the matter I went to the local Ford Dealer in Dallas, GA last weekend to look at cars. I found a 2012 SE Hatchback that seemed nice enough, Ford Certified used car, great condition, 40,000miles with 100,000 powertrain and extended 36,000 mile bumper to bumper It seemed a bit funny on the test drive, all flat terrain but was assured that was normal. Then I took it to work the first time.. on my way home it was mostly uphill and it slipped at every time I tried to start up from a stop, rolled back at every stop and at speed would lose power and slip out like into neutral The second day it was even worse so I called the dealer who referred me to service who said it was a easy fix and they had to reprogram the transmission with the new software released this week dropped the car off this morning and a hour later was told it would require a whole new transmission and they have to order parts which are in short availability and could take weeks before I have my 3 day old car back.. at least they loaned me a fusion.. DO NOT BUY THIS!!!