Used 2012 Ford Focus Consumer Reviews - 265 Car Reviews | Edmunds

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2012 Ford Focus

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265 Total Reviews

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So many bad reviews, someone should stick up for Focus
1 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By cajunman90
on

Vehicle

2012 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)


Review

Let me start off by saying I love my Focus! I have 55,000 miles on mine, with 80 mile a day commutes in Houston traffic, which is pretty bad, and I have not had trouble with my Focus. The transmission is an Auto-Manual, it is supposed to feel how it does, one cannot drive it like a traditional automatic transmission and expect it to perform the same. It simply is not the same thing. Considering my Focus is self shifting a manual transmission, it does pretty dang well. Plus I have had no problems with it either. Stop and go traffic is not bad at all. As for those with size problems, you purchased a compact car. Compact meaning Small! This is a wonderful car that I will gladly buy again.


Best Features

Titanium Handling package is great, 2 turn lock to lock and tight suspension makes for a great fun car that also commutes well. The sync gets hated on but updates have significantly improved it and it works great. The car looks great and I find it also has great visibility, much better than my wife's 3 series BMW. The interior is designed wonderfully, with just enough edge but also classy and symmetrical. Does not seem plasticy and cheap. I love the gas mileage it gets even with the full size spare in the back. Only maintenance has been new tires and soon will need new brakes, other than that, normal oil changes is all I've brought it in for.


Worst Features

I'd like a little more horsepower for the Focus. It has great pick up but a little more would be nice. Obviously sync can be improved but Ford has been working on it continuously along the way. Software can be updated people! Cooled seats could be an extra amenity, but with so many options to choose from, including self parking system, its hard to complain about a lack of options, when there are plenty.


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Mechanically Unreliable, Ford Service in Denial
10 of 11 people found this review helpful
Performance
Comfort
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By cdubaz
on

Vehicle

2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)


Review

I bought the car new off the showroom floor.
My first Ford since my 1965 Mustang. The very first day I drove the car to work, it had under 20 miles on it and the transmission refused to shift into gear.
Ford towed it in but the dash light had gone off and they couldn't find the problem. They blamed Microsoft...
It continued to drag while shifting for two years and I mentioned it every time. I got the same story--that it was normal for this car.
It again began refusing to shift and began stalling. I took it back in and was told it was the "transmission module" and because it was now over 36k, I would have to pay.
The also said my wheel bearings were going and had to replace those!


Best Features

The interior was comfortable. The exterior was nice looking. That's about it.


Worst Features

Fix the issues with the transmission--own up to it! Train your Ford service people to diagnose and have at least some semblance of customer service. Ford Service is the worst I've encountered in over 30 years! Don't be fooled by the pretty exterior.


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World Class Miss
Performance
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Build Quality
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By bhersh
on

Vehicle

2012 Ford Focus SEL 4dr Sedan (2.0L 4cyl 6AM)


Review

We bought our Focus in August 2011 and were pleased with it for 2 of the 2-1/2 years we had it. My wife drove about 90 miles a day for most of the first two years and all was well. It handled like it was on rails, was comfortable and the mileage was great. Highest I got was 45. We got used to the quirky shifting but when my wife changed jobs and did mostly city driving, the clutch became unreliable. We also had electronic issues. We were told by Ford that we needed a new clutch pack and that it would be in by the end of next month. That went on for 4 months. Fed up, we traded it at a big loss due to transmission issues. Then Ford called to apologize. We love our new Buick Verano!


Best Features

Handling, mileage


Worst Features

Scrap Microsoft junk and put a real automatic transmission in it.


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One Bad Tranny after Another :(
4 of 4 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
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Exterior Design
Build Quality
Reliability
By kaelin71
on

Vehicle

2012 Ford Focus SE 4dr Sedan (2.0L 4cyl 5M)


Review

Transmission replaced at 22,000 after Ford sent regional located engineer out to determine problem and provide resolution as reflashing did nothing to eleviate shuddering and crunching/grinding noises of transmission.
Resolution was to put in new transmission.
At 36,000 miles or 14,000 into the new tranny we're experiencing same problem, yet even worse this time around.
I couldn't be more disappointed at this point.


Best Features

Other than severe transmission issues, I love this car when it problem free.


Worst Features

Ford needs to do better job of testing new technology. This transmission seems like it's being tested in production and customers are misled to believe problems are just "normal for this kind of transmission". Google Ford Focus Transmission and you'll find hundreds of complaints on this new model. Minor shuddering is normal. Crunching, grinding, severe shuddering and bucking means there's something seriously wrong. Dealerships aren't helping customers deal with this issue that they sold. Instead leave it to the customer to get real resolution.


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Great Car
1 of 1 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
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Exterior Design
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Reliability
By cjames15
on

Vehicle

2012 Ford Focus SEL 4dr Sedan (2.0L 4cyl 6AM)


Review

I bought a 2012 ford focus SEL with 18,xxx miles on it and I only have problems with shifting every once in awhile. The MPG is wonderful. In city ill drive for power and acceleration and I still get 25 mpg. on Highway here in Alaska ill put on cruise at 74 mph and I got 43 mpg. LOVED THAT. Handles amazing on corners too. plus its all stock


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