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Used 2016 Ford Flex Consumer Reviews

4.1 out of 5 stars
51 reviews
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We have a limited number of reviews for the 2016 Flex, so we've included reviews for other years of the Flex since its last redesign.

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Pros
Cons
4.63 out of 5 stars

FLEX a great value

dranoel, 09/18/2013
2014 Ford Flex SEL 4dr Wagon (3.5L 6cyl 6A)
89 of 94 people found this review helpful

I've owned this 2014 FLEX SEL for 2 months and have driven over 2600 miles. It continues to be what I expected, a solid, good handling, reliable vehicle that carries 7 people for short trips or 4 and too much luggage for longer trips. We average over 22 MPG on the road. It's more comfortable, handles better, and carries more than it's GM competitors, Buick Enclave and Chevy Traverse.

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5 out of 5 stars

First Ford I have owned, LOVE it

Driven1, 06/16/2016
2015 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
31 of 32 people found this review helpful

We had twins and needed to upgrade in size of vehicle. We will not drive a mini van and SUVs can be too large. We traded in a smaller Mercedes SUV, and we find this FLEX to be more comfortable and more features than our Benz. The Flex is a tremendous option for those who dont want a van but still would like to have a large rear door opening. The Flex is by far the most comfortable driving car I have been in (including Audi, Cadillac and Benz). The seat is comfortable and the arm rests are in perfect spots. We have the adjustable pedals as well which are the icing on the cake. PROS: -size, amazing what you can fit in here. Back seat passengers have amazing leg room -the tech. The backup camera alone is the best camera on a vehicle I have seen. Bright, great field of view and clear. (Cadillac's by comparison are terrible!) the options on this with a simple package are amazing. The Germans are pros at nickle and diming you for every single option that will add $10k to the price of the car when you are done. -comfort - incredible how quiet a bigger vehicle like this is to drive. Steering is not too light, either. -looks. - I know it is subjective, but with the Platinum package with black roof, black 20" rims and black badging, it really looks great )I highly suggest taking a look at this, for the standard package looks a lot different and "cheaper" -features such as the adjustable pedals and power lift gate with the button on the side, rather than on the gate to have to reach up to hit, the folding rear seats that fold flat, and even when up, provide some trunk space (try that Suburbans) -drives smaller than it is. AMAZING turning radius, better than most cars, makes it easy to park and manuever -AWD system worked very well in the snow and with the traction control, provided a great winter driver -completely changed my view of Ford. The design is incredibly well thought out. Several little things you find and say "well that is clever!" (like the 120 standard outlet in the rear of the center console.) CONS: -Gas mileage is on par with a larger SUV which is to say is much less than a mini van -the memory seat and mirrors, cannot be used while not in park. Come on FORD! I know this is a "safety issue" but that just means i am scrambling to adjust my mirrors and seats as I am going down the road after my wife drives the vehicle (kinda annoying) -sacrifice of not having a minivan, third row access is only by lifting middle seats up (there is an auto button to flip the seat up which is really nice, but cannot operate with a child seat. I believe there is a "captains chair" option for the rear/mid seats, but we have standard bench style) All in all, we love the car and will be keeping this car. It is hard to beat in looks and comfort for the price with the amount of options it actually has.

Performance
4 out of 5 stars
Comfort
5 out of 5 stars
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4.13 out of 5 stars

Convinced the wife

trapper6mm, 04/26/2014
2014 Ford Flex Limited 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)
33 of 36 people found this review helpful

Although my wife thought the Flex was ugly, I convinced her to consider it along with the GMC Acadia in our shopping for a 3-row seating SUV. Once she drove it she was convinced the looks were not enough to keep us from buying one. She was not expecting to like it that much. I was impressed with the EcoBoost engine performance, the strong brakes, and very good ride and handling. It blew away the Acadia once we had taken test drives in both. The price of the EcoBoost AWD Flex is also very competitive with that of the Acadia Denali AWD.

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4.75 out of 5 stars

1 &1/2 years later -2014 Limited Flex w/eco boost review

nai571, 05/17/2015
2014 Ford Flex Limited 4dr Wagon AWD w/EcoBoost (3.5L 6cyl Turbo 6A)
40 of 44 people found this review helpful

I traded I my Mercedes r350 for my 2014 limited w/eco boost Ford Flex and all in all I'm glad I did. While the Mercedes was solid as a tank, The ford flex styling is much more me. It's deceiving in that it looks like some slow mom/pop car but when I pull up to a red light and a luxury vehicle tries to out gun me, they are quickly left mouth open in my 365 horsepower dust. This mom/pop car is pretty fast - and I love it. I love the color too, it's a unique white diamond tri coat (it's somewhat sparkly in the sun) and has a black roof. Very unique, although mini-cooper and Range Rover make a similar combination. Actually looking at it from the front the flex could pass as a Range Rover.

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4 out of 5 stars

2nd Flex but just leased a Buick Enclave

Randy, 01/31/2016
updated 02/02/2017
2015 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
18 of 19 people found this review helpful

I have to tell you although I just leased another car it was only because we wanted to experience something different, any vehicle you get a little tired of. That being said I would purchase the flex again in the future. Getting different car helps you compare the benefits and features that you may have taken for granted. The positives: Great legroom in the rear and 3rd row. Good acceleration. Rear sunroof. Great sound system. Lots of space for a smaller SUV. Semi decent gas mileage. Unique color combonations. Rear seats adjust easy. Great for highway driving. Fits easy into the garage. The negative: Ford sync makes navigation and car controls too complicated (I heard they fixed this in the 2016) Navigation not accurate. Lane change warning is not audible only a light. Car storage is not a lot. No place to put you iPhone when driving. No car is perfect just my 2 cents.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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