Ford Service Stinks
By Tom Rauch on
Vehicle2003 Ford F-250 Super Duty 4dr SuperCab XLT Rwd SB (5.4L 8cyl 6M)
ReviewMy 2004 PSD F-250 has been in repair for 50% of the time with transmission and accelerator control problems, including an accident caused by loss of accelerator control. It has had a new wiring harness, two new computers, a rebuilt transmission, new accelerator pedal, engine sleeve, and other issues, and now needs a new transmission that Ford says will take 70 days to deliver. My F-250 SD has been a nightmare to own, and Ford has been virtually non-responsive to my complaints. Their customer interface stinks, to but it nicely. I almost never tow with this truck, never take it off road, and never abuse it, yet the transmission failed three times. Once minor, twice major.
Best FeaturesQuiet, nice interior, lots of power.
Worst FeaturesBetter customer service. Better transmissions. Better parts availability. Get rid of electronic accelerator pedal and go back to a reliable cable system.
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