2015 Ford F-150: Our Workhorse Pickup Gets New Glass
June 17, 2015
Before we could repair a harmless chip in the windshield of our 2015 Ford F-150, it grew into a large crack. The windshield needed replacement. We've had positive experiences using Safelite AutoGlass so we tried them again, although this time we opted to visit one of their outlets rather than have the glass installed at our doorstep.
Did we go with a factory replacement or aftermarket? Read on.
The online ordering process was a matter of following prompts (entering the year, make, model, VIN and answer a couple of options-related questions). In our case, the Ford SoundScreen noise-limiting glass would cost $496.50 to replace. Prices varied slightly for trucks with the lane-departure feature ($47 less) and with neither feature ($42 less). We scheduled an appointment for 8 a.m. the next day at the Westminster location.
We arrived early and witnessed technicians loading up vans for what we assumed were the day's installations in the field. Distracted by the scene, I failed to notice one tech approach me.
"Good morning," he said. "Nice truck. You have an appointment at eight, right? I'll take your key and pull it into the garage." He directed me to the lounge while he moved the F-150.
He met me in the lounge area moments later. I signed my electronic authorization for the work and he returned to the garage. They completed the job ahead of schedule, in just about two hours. The final cost matched the estimate.
Overall the service was excellent. Everyone I encountered at this location was polite. They also enjoyed talking trucks: spray bed-liners, the "man step" in the tailgate, the difficulty of replacing rear glass on trucks when the seatbacks didn't fold flat like they do now, general Chevy vs. Dodge vs. Ford, and more.
This sort of conversation made me feel at home and, maybe as important, it helped pass the time. We would use this location again in the future.
Mike Schmidt, Vehicle Testing Manager @ 7,166 miles