2010 Ford F-150 SVT Raptor: Transmission Update
January 24, 2011
This morning we learned a little more from Ford of Santa Monica regarding the transmission in our 2010 Ford F-150 SVT Raptor.
Originally, our advisor said the dealership would need to pull the pan to diagnose the hard-shift problem. But today on the phone he explained there was a "misunderstanding" between he and his tech. This work was not done. Instead, the tranny needed a software update. And the delay in completing the work (now 6 days) was due to the computers in the shop being down.
He went on to tell us, "We will complete the update this morning and should have your truck back to you around noon." At noon our phone lit up: 1 new voicemail. On the recording was our advisor, "We completed the reflash. Then Ford technical support called my technician. They want us to change the transmission solenoid and are shipping a new one out. We'll take the pan off tomorrow and replace the part when it arrives."
So that's the latest.
Mike Schmidt, Vehicle Testing Manager @ 15,630 miles