MyFord Touch Tanks Ford's Reliability Rating in CR Survey - 2012 Ford Explorer Long-Term Road Test

2012 Ford Explorer Long Term Road Test

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2012 Ford Explorer EcoBoost: MyFord Touch Tanks Ford's Reliability Rating in CR Survey

October 25, 2011

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First it was JD Power and now Consumer Reports is getting in on the MyFord Touch bashing. CR has just published their 2011 Reliability Ratings Survey and Ford took a serious dive thanks to MyFord Touch and the Powershift Transmission.

Is it fair for CR to label a car unreliable due to an annoying stereo and a moderately clunky-at-low-speed transmission?

Mike Magrath, Features Editor, Edmunds.com

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