2011 Ford Explorer Consumer Review: Ford should never have release

2011 Ford Explorer - Consumer Review

Average Consumer Rating

68 Total Reviews

XLT 4dr SUV (3.5L V6 AWD 6-speed Automatic)

Build Quality
Reliability Value
6 of 7 people found this review helpful
Ford should never have released
By dmr1063 on


2011 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)


BUYER BEWARE.......Picked up new XLT on 7/5/11. Next morning the MyTouch screen was not working. Waited 4 days for a new module. New Module installed except it was wrong. Now I have AC and Radio but no Navigation and the 2nd row controls don't work.

2 weeks old, 500 miles on it and 320 of the miles have been back and forth to dealer.

All this after waiting three monthes to hear I could not get Tuxedo Black paint.

What a mistake. Too bad because the new design is appealing and the run in nice.

Best Features

Exterior Styling Room

Worst Features

Get rid og MyTouch or resdesign it so it's more reliable.
Recommend (6) (1)

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Comments (1) Post a Comment
By 4tified
on 07/11/11 15:49 PM (PDT)

I could not agree more with this review. Same experience but add a shorted cooling fan on top of replacing the Sync system.

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