2004 Ford Explorer Consumer Review: Worth Nothing after 60,000 Mil

2004 Ford Explorer - Consumer Review

Average Consumer Rating

360 Total Reviews

XLS 4dr SUV (4.0L V6 FFV 5-speed Automatic)

Build Quality
Reliability Value
Worth Nothing after 60,000 Miles
By drmac on


2004 Ford Explorer XLS Rwd 4dr SUV (4.0L 6cyl 5A)


I bought my Explorer XLT brand new. I had "electronic" issues within the first six months. I had to have the instrument panel replaced twice. Afterwards, I was relatively pleased with the vehicle prior to 50,000 miles or so, but as soon as the Explorer was out of the warranty, everything went wrong. In the past 12 months, I've had to replace all the seals on the transmission, replace the bushings, front hubs, alternator, keyless entry keypad, backup sensors, and the emergency brake. I have my Explorer serviced on the recommended schedule and still have had to have the vehicle towed three times, leaving me stranded.

Best Features

I like the 3rd row, towing capacity, and the exterior design.

Worst Features

Ford really needs to go back to the engineering drawing board and built a reliable vehicle again. Customers have become accustom to getting quality with the Explorer name. The "Built Ford Tough" is just a line, not a promise.
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