2004 Ford Explorer Consumer Review: Ford Explorer Trouble?

2004 Ford Explorer - Consumer Review

Average Consumer Rating

360 Total Reviews

XLT 4dr SUV (4.0L V6 FFV 4x4 5-speed Automatic)

Build Quality
Reliability Value
Ford Explorer Trouble?
By JoeLyn on


2004 Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A)


This is the second Ford Explorer that we have owned. I'm not sure that there will be a third. Our 2004 explorer has had the timing chains replaced, the paint is coming off in sheets from the top, the heater would not work until we had work completed on it, now we just replaced the valve lifters. What's next???? We are heart sick. Does Ford not back their vehicles any better than that. My husband and I planned to wait until later to buy a new vehicle. It probably will not be a Ford. Too bad, I have always like the style of the Explorer.

Best Features

I love the size and the color. It is very comfortable.

Worst Features

I suggest that Ford back their vehicles. They need to actually recall defects such as the heater problem and the paint problem. Obviously, we were not the only ones with this problem. I even called a Ford dealership and I was told, "You must own a white or silver explorer. That happens to them."
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