Used 2004 Ford Explorer Consumer Reviews - 360 Car Reviews | Edmunds

Consumer Reviews

2004 Ford Explorer

Average Consumer Rating

360 Total Reviews

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used better
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By rey
on

Vehicle

2004 Ford Explorer XLS Rwd 4dr SUV (4.0L 6cyl 5A)


Review

By now some of the interior plasic parts are giving out like sun visors or driver seat parts, important stuff. Drive train noises like either bearings or rear end oil. After all it does have 165,000 miles and these things are expected, however ive had Nissan and Toyota whan I was thinner and small vehicles don't work but they lasted forever, its just good for BASIC transportation. Rough ride and cheap.


Best Features

its not so bad yet, will buy again but will fix or maintain elsewhere than ford


Worst Features

replace those plastic parts on visor hinge with metal, and a more reliable radio cd system.


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Good at first.....
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By SK
on

Vehicle

2004 Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A)


Review

I bought my Explorer brand new. ANd in the beginning, I loved it. Had problems with the transmission acting out, but everytime I took in to dealership, they could never find anything wrong. Drivers seat belt gets stuck once in awhile...have to keep ejecting over and over till it finally frees. The tires wear out very quickly. The brakes wear out quickly...had to have done more times than should have. And of course the heater....the blower wnet out, the wiring melted...Ford did not care at all, said it is not a safety issue. Well to me it was, because in the winter months and working nights..having no heat to defrost the windshield to see out of was a hazard. That cost me $500. to have fixed.


Best Features

Very roomy.


Worst Features

Ford needs to own up the their customers valid complaints and recall the issues that are obviously a common factor among these vehicles.


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How long should plastic last?
3 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By rks
on

Vehicle

2004 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.6L 8cyl 5A)


Review

We have had overall good luck with our Explorer. The major problem is that many plastic parts have failed which require costly fixes. Both plastic anchors on the right and left sun visors broke which resulted in the complete replacement of the visors. The plastic lift ring on the floor cover broke which required a whole new cover. The most annoying piece of plastic that has broken twice ($350) has been the plastic panel just below the rear window. I have noted that many Explorers are driving with this piece broken. Ford has a "policy" not to replace them which leads me to believe that Ford is not living up to its reputation as customer friendly.


Best Features

Roomy, good engine and provides a good ride.


Worst Features

The rear hatch back has been modified over the years with the plastic trim eliminted.


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Transmission Problems
2 of 3 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Matt
on

Vehicle

2004 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.6L 8cyl 5A)


Review

I bought this car with 40,000 miles on it and with service records. 6 months later the Transmission was shot and I spent $2,300 having that rebuilt. 18 months after that the Transmission is starting to slip and the service engine light is on. All I want to do is trade in this hunk of junk for something that isn't going to make me worried that I am going to have to drop $2,000 every year or so on repairs.


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2004 ford explorer
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By ford guy
on

Vehicle

2004 Ford Explorer XLT Sport 4WD 4dr SUV (4.6L 8cyl 5A)


Review

I have a 2004 Ford explorer I bouth it in 2005 with only 25,000 miles five years later this car has been great to me so far I did have a ac/motor problem but it was covered under the warranty. I have done every maintenance that is recommended to this car and I do believe that it will last a lot longer. My parents have a 2005 explorer with almost 200,000 miles on it and only had problem with window motor. I would grade this car a A-.


Best Features

I like that fact that the all wheel drive will kick in when the explorer begins to slip. Also the room with four of us this explorer fits us great.


Worst Features

gas mileage haha..


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