2002 Ford Explorer Consumer Review: love the safety and room but t

2002 Ford Explorer - Consumer Review

Average Consumer Rating

376 Total Reviews

XLT 4dr SUV (4.0L V6 4x4 5-speed Automatic)

Build Quality
Reliability Value
love the safety and room but the engine.
By gerri on


2002 Ford Explorer XLT 4WD 4dr SUV (4.0L 6cyl 5A)


Purchased my ford explorer xlt brand new. I love the safety of it. The comfort is great but the engine yuk. I've replaced the transmission once already. Slowly parts start to go. Fords attitude was your warranty is up nothing we can do!! I would buy it again only if the quality of the engine and trani were better. And use better parts all around!! I love to buy american but lets see the quality and customer service get alot better!

Best Features

the room

Worst Features

parts, better customer service. stand behind the transmission problem. struts need to last longer and trani.
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