2002 Ford Explorer Consumer Review: Last Ford I will ever buy

2002 Ford Explorer - Consumer Review

Average Consumer Rating

378 Total Reviews

Eddie Bauer 4dr SUV (4.0L V6 5-speed Automatic)

Build Quality
Reliability Value
Last Ford I will ever buy
By luvencl on


2002 Ford Explorer Eddie Bauer 2WD 4dr SUV (4.0L 6cyl 5A)


I have driven Fords all my life but this 2002 is the worse experience I have ever had. First to go was the rear AC, kept getting a click noise. Had it replaced under warranty, but then it went bad again just after the warranty ran out. Then had stereo also go bad. CD player got stuck, then 2 months later, volume would just start to get loud with no control touching. Master brake cylinder replaced at 42,000, and then the oxygen sensor, door trim @ same time. Then one very cold morning, I go to my car and notice a huge crack in the hatch below glass. I called the police because I thought someone tried to break into my SUV. Found later that others have the same problem. I am done with Ford!

Best Features

Great sound, love the keyless entry.

Worst Features

Provide support for massive quantities of people that are reporting the crack in the hatch. Was told nothing can be done, you are out of warranty.. Bad choice! Ford is no more on my list. Need better trim, sun fades away too soon. Door trim falls apart too soon.
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